CRM is an acronym for customer relationship management, which is a process, methodology, and cloud-based technology used in small to large organizations to manage interactions with customers. At the heart of CRM is the philosophy of putting the customer first. Companies use a CRM system to manage a database for business leads and contacts, organize customer data, track customer interactions, and hopefully improve its profitability from efficient use of this tool. A good CRM system gives companies a strategy for the future and a platform to help them strive for targets for their sales, business objectives, and profitability. CRM can also be used within companies to build relationships and streamline processes in internal groups like customer service, human resources, software development, and supply chain management.

Why is it valuable to learn CRM?

It's valuable to learn CRM to gain a fundamental understanding of data management, data security, and the steps involved for companies to communicate with customers. You may learn the ins and outs of branding, marketing tools, and sales promotions techniques to create sales with customers. If you have an interest in working in a company’s sales and marketing area, you may likely be required to have a thorough understanding of what CRM is, how it works, and how you can help a company with its use.

What jobs can I get from learning CRM?

The types of jobs you can get with knowing Customer Relationship Management (CRM) may include roles in customer success, customer support, and client relationships. Other jobs in marketing require knowledge of CRM as part of its work, including content marketer, product marketing, and client success manager. If you have experience working with the CRM platform Salesforce, you may have a greater chance of finding a CRM job, as Salesforce is the dominant leader in the CRM market, making up over 30 percent of the market .

How can taking online courses help me learn CRM?

Taking online courses for CRM knowledge can help you understand the importance of maintaining a record of customer communications in business. Learning CRM in online courses could help you learn about the software and associated tools used in modern customer data collection. You may also learn how to make better business decisions and use sharper marketing tactics as a result of having a history of customer analytics. When you learn CRM, you may be equipping yourself with skills in product marketing and customer success that you can use in other jobs that you may work.

Blättern
Crm

Filtern nach

151 Ergebnisse für „crm“

Salesforce
Salesforce Sales Operations
Kompetenzen, die Sie erwerben: Salesforce, Sales, Leadership and Management, Customer Relationship Management, Marketing, Strategy and Operations, Operations Management, Finance, Communication, Sales Systems, Account Management, Customer Success, Social Media, Business Analysis, Business Intelligence, Business Psychology, Collaboration, Customer Support, Human Learning, Prospecting and Qualification, Spreadsheet Software, Supply Chain and Logistics, Business Communication, Marketing Management, B2B Sales, Change Management, Cloud Applications, Cloud Computing, Data Management, Data Visualization, Databases, Entrepreneurship, Market Analysis, Organizational Development, Planning, Plot (Graphics), Statistical Visualization, Strategy, Advertising Sales, Business Development, Cloud Platforms, Contract Management, Customer Analysis, Data Analysis, Data Analysis Software, Data Visualization Software, Digital Marketing, Influencing, Market Research, Negotiation, Research and Design, Software As A Service
4.6
(695 Bewertungen)
Beginner · Professional Certificate · 3-6 Months
Salesforce
Sales and CRM Overview
Kompetenzen, die Sie erwerben: Customer Relationship Management, Marketing, Sales, Salesforce, Finance, Leadership and Management, Operations Management, Sales Systems, Strategy and Operations, Account Management, B2B Sales, Business Analysis, Business Intelligence, Business Psychology, Cloud Applications, Cloud Computing, Collaboration, Communication, Customer Success, Databases, Human Learning, Prospecting and Qualification, Social Media, Spreadsheet Software, Advertising Sales, Cloud Platforms, Digital Marketing, Entrepreneurship, Influencing, Market Research, Marketing Management, Research and Design, Software As A Service
4.6
(525 Bewertungen)
Beginner · Course · 1-4 Weeks
Google
Google Digital Marketing & E-commerce
Kompetenzen, die Sie erwerben: Marketing, Sales, Entrepreneurship, Communication, Digital Marketing, Leadership and Management, Strategy and Operations, Strategy, Research and Design, E-Commerce, Market Research, Media Strategy & Planning, Social Media, Web Development, Back-End Web Development, Data Analysis, Business Analysis, Human Computer Interaction, Search Engine Optimization, Advertising, Business Communication, Writing, Customer Success, Professional Development, Survey Creation, Big Data, Cloud Computing, Data Management, Data Mining, Data Visualization, Financial Analysis, General Statistics, Probability & Statistics, Shipping and Receiving, Software As A Service, Software Engineering, Software Testing, Storytelling, Supply Chain and Logistics, User Experience, Web Development Tools, Accounting, Brand Management, Influencing, Public Relations, Algorithms, Benefits, Computer Networking, Customer Relationship Management, Customer Support, Finance, Human Resources, Market Analysis, Mathematical Theory & Analysis, Mathematics, Microsoft Excel, Networking Hardware, Planning, Theoretical Computer Science
4.8
(10.4k Bewertungen)
Beginner · Professional Certificate · 3-6 Months
IE Business School
Branding: The Creative Journey
Kompetenzen, die Sie erwerben: Marketing, Brand Management, Research and Design, Communication, Human Computer Interaction, User Experience, Business Analysis, Business Psychology, Customer Analysis, Design and Product, Marketing Design, User Experience Design, User Research, Persona Research, Advertising, Influencing, Storytelling, Human Resources, Journalism, People Analysis, Public Relations, Creativity, Customer Relationship Management, Customer Success, Entrepreneurship, Finance, Leadership and Management, Media Production, Media Strategy & Planning, Sales, Strategy and Operations, Supply Chain and Logistics
4.6
(1.3k Bewertungen)
Beginner · Specialization · 3-6 Months
University of Pennsylvania
AI For Business
Kompetenzen, die Sie erwerben: Machine Learning, Entrepreneurship, Leadership and Management, Strategy and Operations, Machine Learning Algorithms, Finance, Data Management, Theoretical Computer Science, Applied Machine Learning, Business Analysis, Human Resources, Marketing, Artificial Neural Networks, Deep Learning, Computational Thinking, Computer Programming, Data Analysis, Accounting, Algorithms, People Management, Regulations and Compliance, Sales, Big Data, Data Mining, Data Warehousing, Feature Engineering, Natural Language Processing, Reinforcement Learning, Audit, BlockChain, Business Transformation, Clinical Data Management, Customer Analysis, Customer Relationship Management, Customer Success, Database Administration, Databases, Decision Making, Financial Analysis, Innovation, Research and Design, Security Engineering, Software Security, Strategy
4.6
(121 Bewertungen)
Beginner · Specialization · 3-6 Months
Tecnológico de Monterrey
Leadership and Critical Thinking
Kompetenzen, die Sie erwerben: Leadership and Management, Human Resources, Leadership Development, Entrepreneurship, Business Psychology, Business Analysis, Critical Thinking, Problem Solving, Communication, People Development, Research and Design, Business Communication, Decision Making, Organizational Development, Customer Relationship Management, Resilience, Change Management, FinTech, Finance, Marketing, Strategy and Operations
4.4
(85 Bewertungen)
Advanced · Specialization · 1-3 Months
University of Virginia
Marketing Analytics
Kompetenzen, die Sie erwerben: Marketing, Business Analysis, Market Analysis, Brand Management, Communication, Customer Analysis, Market Research, Marketing Management, Research and Design, Benefits, Change Management, Compensation, Conflict Management, Correlation And Dependence, Customer Relationship Management, Digital Marketing, FinTech, Finance, Financial Management, HR Tech, Human Resources Operations, Investment Management, Leadership Development, Marketing Design, Mergers & Acquisitions, Payments, Probability & Statistics, Professional Development, Recruitment, Regression, Regulations and Compliance, Risk Management, Securities Sales, Securities Trading, Statistical Analysis, Talent Management, Underwriting, Entrepreneurship, Experiment, General Statistics, Leadership and Management, Sales, Strategy, Strategy and Operations
4.7
(6.2k Bewertungen)
Beginner · Course · 1-3 Months
University of Pennsylvania
Business Foundations
Kompetenzen, die Sie erwerben: Entrepreneurship, Leadership and Management, Accounting, Business Psychology, Operations Management, Communication, Financial Accounting, General Accounting, Generally Accepted Accounting Principles (GAAP), Finance, Marketing, Business Analysis, Collaboration, Human Resources, Leadership Development, Operational Analysis, Organizational Development, Strategy, Supply Chain and Logistics, MarTech, Business Communication, Cash Management, People Management, Strategy and Operations, Digital Marketing, Change Management, Decision Making, Process Analysis, Brand Management, Financial Analysis, Investment Management, Marketing Psychology, Taxes, Accounts Payable and Receivable, Business Process Management, Conflict Management, Cost Accounting, Emotional Intelligence, Influencing, Performance Management, Customer Relationship Management, Design and Product, Market Analysis, Media Strategy & Planning, Planning, Product Marketing, Sales
4.7
(23.2k Bewertungen)
Beginner · Specialization · 3-6 Months

Suchanfragen mit Bezug zu crm

crm, dados e o futuro centrado no cliente

sales and crm overview

introduction to crm with hubspot

introduction au crm avec hubspot

introducción a crm con hubspot

inteligência artificial aplicada ao crm

fundamentos de ia aplicados ao crm

crie seu primeiro funil de conversão e crm com hubspot

Zusammenfassend sind hier 10 unserer beliebtesten crm Kurse

Introduction to CRM with HubSpot: Coursera Project Network
Salesforce Sales Operations: Salesforce
Sales and CRM Overview: Salesforce
Google Digital Marketing & E-commerce: Google
Branding: The Creative Journey: IE Business School
AI For Business: University of Pennsylvania
Introducción a CRM con HubSpot: Coursera Project Network
Leadership and Critical Thinking: Tecnológico de Monterrey
Marketing Analytics: University of Virginia
Business Foundations: University of Pennsylvania

Häufig gestellte Fragen zum Thema Crm

CRM is an acronym for customer relationship management, which is a process, methodology, and cloud-based technology used in small to large organizations to manage interactions with customers. At the heart of CRM is the philosophy of putting the customer first. Companies use a CRM system to manage a database for business leads and contacts, organize customer data, track customer interactions, and hopefully improve its profitability from efficient use of this tool. A good CRM system gives companies a strategy for the future and a platform to help them strive for targets for their sales, business objectives, and profitability. CRM can also be used within companies to build relationships and streamline processes in internal groups like customer service, human resources, software development, and supply chain management.‎
It's valuable to learn CRM to gain a fundamental understanding of data management, data security, and the steps involved for companies to communicate with customers. You may learn the ins and outs of branding, marketing tools, and sales promotions techniques to create sales with customers. If you have an interest in working in a company’s sales and marketing area, you may likely be required to have a thorough understanding of what CRM is, how it works, and how you can help a company with its use.‎
The types of jobs you can get with knowing Customer Relationship Management (CRM) may include roles in customer success, customer support, and client relationships. Other jobs in marketing require knowledge of CRM as part of its work, including content marketer, product marketing, and client success manager. If you have experience working with the CRM platform Salesforce, you may have a greater chance of finding a CRM job, as Salesforce is the dominant leader in the CRM market, making up over 30 percent of the market.‎
Taking online courses for CRM knowledge can help you understand the importance of maintaining a record of customer communications in business. Learning CRM in online courses could help you learn about the software and associated tools used in modern customer data collection. You may also learn how to make better business decisions and use sharper marketing tactics as a result of having a history of customer analytics. When you learn CRM, you may be equipping yourself with skills in product marketing and customer success that you can use in other jobs that you may work.‎

Diese häufig gestellten Fragen dienen nur zu Informationszwecken. Den Lernenden wird empfohlen, eingehender zu recherchieren, ob Kurse und andere angestrebte Qualifikationen wirklich ihren persönlichen, beruflichen und finanziellen Vorstellungen entsprechen.