Coursera
  • OnlineabschlussBachelor- und Master-Abschlüsse erkunden
  • MasterTrack™Verdienen Sie sich Credit-Punkte für einen Master-Abschluss
  • UniversitätszertifikateTreiben Sie Ihre Karriere mit Kursen auf Hochschulniveau voran
Finden Sie JobsFür UnternehmenFür Universitäten
  • Blättern
  • Beliebte Kurse
  • Anmelden
  • Kostenlose Teilnahme
    Coursera
    • Blättern
    • Crm

    Filtern nach

    151 Ergebnisse für „crm“

    • Placeholder
      University of Maryland, College Park

      Corporate Entrepreneurship: Innovating within Corporations

      Kompetenzen, die Sie erwerben: Entrepreneurship, Leadership and Management, Business Analysis, Decision Making, Strategy and Operations, Critical Thinking, Finance, Human Resources, Investment Management, Leadership Development, Research and Design, Strategy, Risk Management, Marketing, Business Communication, Customer Analysis, Advertising, Budget Management, Communication, Influencing, Problem Solving, Sales, Creativity, Customer Relationship Management, Data Analysis, Entrepreneurial Finance, Planning, Professional Development, Prospecting and Qualification, Innovation, Social Media, Software Engineering, Theoretical Computer Science

      4.5

      (178 Bewertungen)

      Beginner · Specialization · 3-6 Months

    • Placeholder
      Technion - Israel Institute of Technology

      New Product Development - develop your own new product

      Kompetenzen, die Sie erwerben: Entrepreneurship, Innovation, Marketing, Planning, Project Management, Research and Design, Strategy and Operations, Advertising, Communication, Customer Relationship Management, Design and Product, Finance, Leadership and Management, Operations Management, Product Design, Risk Management, Supply Chain Systems, Supply Chain and Logistics

      4.4

      (112 Bewertungen)

      Intermediate · Course · 1-3 Months

    • Placeholder
      University of California, Irvine

      Introduction to Digital Marketing

      Kompetenzen, die Sie erwerben: Digital Marketing, Marketing, Business Analysis, Communication, Customer Analysis, Search Engine Optimization, Social Media, Back-End Web Development, Customer Relationship Management, Finance, Leadership and Management, Storytelling, Web Development

      4.7

      (48 Bewertungen)

      Beginner · Course · 1-4 Weeks

    • Placeholder
      Copenhagen Business School

      Digital Competition in Financial Services

      Kompetenzen, die Sie erwerben: Business Design, Collaboration, Communication, FinTech, Finance, Leadership and Management, Research and Design, Business Analysis, Customer Analysis, Customer Relationship Management, Marketing, Business Transformation, Entrepreneurship, Innovation, Regulations and Compliance, Sales, Social Media, Strategy, Strategy and Operations

      4.6

      (921 Bewertungen)

      Beginner · Course · 1-3 Months

    • Placeholder
      IE Business School

      Gestión de marca y producto

      Kompetenzen, die Sie erwerben: Leadership and Management, Marketing, Brand Management, Sales, Strategy and Operations, Design and Product, Entrepreneurship, Communication, Customer Relationship Management, Customer Success, Finance, Product Management, Public Relations, Accounting, Corporate Accouting

      4.8

      (695 Bewertungen)

      Mixed · Course · 1-3 Months

    • Placeholder
      University of Colorado Boulder

      Leading Sustainable Community Transformation

      Kompetenzen, die Sie erwerben: Entrepreneurship, Leadership and Management, Strategy and Operations, Research and Design, Business Psychology, Communication, Project Management, Adaptability, Operations Research, Resilience, Behavioral Economics, Business Communication, Collaboration, Culture, Data Analysis, Innovation, Marketing, Organizational Development, Prospecting and Qualification, Sales, Social Media, Survey Creation, Brand Management, Customer Relationship Management, Finance, Operating Systems, Operations Management, Planning, Problem Solving, Strategy, Supply Chain and Logistics, Systems Design, Theoretical Computer Science

      4.4

      (157 Bewertungen)

      Beginner · Specialization · 1-3 Months

    • Placeholder
      Placeholder
      IE Business School

      Legal Tech & Startups

      Kompetenzen, die Sie erwerben: Sales, Advertising, Business Development, Communication, Digital Marketing, Finance, Marketing, Big Data, BlockChain, Business Design, Computer Graphics, Customer Relationship Management, Data Management, E-Commerce, Entrepreneurship, FinTech, Human Computer Interaction, Machine Learning, Research and Design, Virtual Reality, Web Design, Web Development, Machine Learning Software, Market Research, Strategy and Operations

      4.5

      (216 Bewertungen)

      Intermediate · Course · 1-4 Weeks

    • Placeholder
      Placeholder
      Institute of Certified Professional Managers

      ICPM Certified Supervisor

      Kompetenzen, die Sie erwerben: Leadership and Management, Collaboration, Entrepreneurship, Business Psychology, Communication, Human Resources, Culture, People Development, Strategy and Operations, Emotional Intelligence, Supply Chain and Logistics, Accounting, Business Analysis, Business Communication, Conflict Management, Customer Analysis, Customer Success, Customer Support, Decision Making, Design and Product, Employee Relations, Finance, Financial Accounting, Financial Management, Human Resources Operations, Leadership Development, Operations Management, Organizational Development, Performance Management, Planning, Problem Solving, Product Management, Project Management, Recruitment, Research and Design, Sales, Training, Business Process Management, Customer Relationship Management, General Accounting, Marketing, Strategy

      4.8

      (602 Bewertungen)

      Beginner · Professional Certificate · 3-6 Months

    • Placeholder
      Placeholder
      The University of Sydney

      Ethical Social Media

      Kompetenzen, die Sie erwerben: Communication, Marketing, Social Media, Research and Design, Business Psychology, User Experience Design, Business Analysis, Customer Relationship Management, Data Analysis, Marketing Design, Media Strategy & Planning, Project Management, Statistical Analysis, Strategy and Operations, Accounting, Computer Networking, Network Security, Networking Hardware, Sales, Security Engineering

      4.6

      (107 Bewertungen)

      Mixed · Course · 1-3 Months

    • Placeholder
      Placeholder
      Tecnológico de Monterrey

      Critical thinking: reasoned decision making

      Kompetenzen, die Sie erwerben: Business Analysis, Critical Thinking, Entrepreneurship, Human Resources, Leadership Development, Leadership and Management, Problem Solving, Business Psychology, Communication, People Development, Research and Design, Business Communication, Decision Making, Customer Relationship Management, Change Management, FinTech, Finance, Marketing, Strategy and Operations

      4.5

      (24 Bewertungen)

      Intermediate · Course · 1-4 Weeks

    • Placeholder
      Placeholder
      Salesforce

      Boosting Productivity through the Tech Stack

      Kompetenzen, die Sie erwerben: Account Management, Business Analysis, Business Communication, Business Development, Business Intelligence, Change Management, Customer Analysis, Customer Relationship Management, Customer Success, Entrepreneurship, Finance, Leadership and Management, Marketing, Planning, Prospecting and Qualification, Research and Design, Sales, Sales Systems, Solution Sales Engineering, Visual Design

      4.1

      (14 Bewertungen)

      Beginner · Course · 1-3 Months

    • Placeholder

      Kostenlos

      Placeholder
      Tecnológico de Monterrey

      Desarrollo rápido de productos innovadores para mercados emergentes

      Kompetenzen, die Sie erwerben: Entrepreneurship, Innovation, Marketing, Research and Design, Business Analysis, Customer Analysis, Customer Relationship Management, Design and Product, Finance, Product Marketing, Product Strategy

      4.5

      (328 Bewertungen)

      Mixed · Course · 1-3 Months

    Suchanfragen mit Bezug zu crm

    crm, dados e o futuro centrado no cliente
    sales and crm overview
    introduction to crm with hubspot
    introduction au crm avec hubspot
    introducción a crm con hubspot
    inteligência artificial aplicada ao crm
    fundamentos de ia aplicados ao crm
    crie seu primeiro funil de conversão e crm com hubspot
    1…8910…13

    Zusammenfassend sind hier 10 unserer beliebtesten crm Kurse

    • Corporate Entrepreneurship: Innovating within Corporations: University of Maryland, College Park
    • New Product Development - develop your own new product: Technion - Israel Institute of Technology
    • Introduction to Digital Marketing: University of California, Irvine
    • Digital Competition in Financial Services: Copenhagen Business School
    • Gestión de marca y producto: IE Business School
    • Leading Sustainable Community Transformation: University of Colorado Boulder
    • Legal Tech & Startups: IE Business School
    • ICPM Certified Supervisor: Institute of Certified Professional Managers
    • Ethical Social Media: The University of Sydney
    • Critical thinking: reasoned decision making: Tecnológico de Monterrey

    Häufig gestellte Fragen zum Thema Crm

    • CRM is an acronym for customer relationship management, which is a process, methodology, and cloud-based technology used in small to large organizations to manage interactions with customers. At the heart of CRM is the philosophy of putting the customer first. Companies use a CRM system to manage a database for business leads and contacts, organize customer data, track customer interactions, and hopefully improve its profitability from efficient use of this tool. A good CRM system gives companies a strategy for the future and a platform to help them strive for targets for their sales, business objectives, and profitability. CRM can also be used within companies to build relationships and streamline processes in internal groups like customer service, human resources, software development, and supply chain management.‎

    • It's valuable to learn CRM to gain a fundamental understanding of data management, data security, and the steps involved for companies to communicate with customers. You may learn the ins and outs of branding, marketing tools, and sales promotions techniques to create sales with customers. If you have an interest in working in a company’s sales and marketing area, you may likely be required to have a thorough understanding of what CRM is, how it works, and how you can help a company with its use.‎

    • The types of jobs you can get with knowing Customer Relationship Management (CRM) may include roles in customer success, customer support, and client relationships. Other jobs in marketing require knowledge of CRM as part of its work, including content marketer, product marketing, and client success manager. If you have experience working with the CRM platform Salesforce, you may have a greater chance of finding a CRM job, as Salesforce is the dominant leader in the CRM market, making up over 30 percent of the market.‎

    • Taking online courses for CRM knowledge can help you understand the importance of maintaining a record of customer communications in business. Learning CRM in online courses could help you learn about the software and associated tools used in modern customer data collection. You may also learn how to make better business decisions and use sharper marketing tactics as a result of having a history of customer analytics. When you learn CRM, you may be equipping yourself with skills in product marketing and customer success that you can use in other jobs that you may work.‎

    Diese häufig gestellten Fragen dienen nur zu Informationszwecken. Den Lernenden wird empfohlen, eingehender zu recherchieren, ob Kurse und andere angestrebte Qualifikationen wirklich ihren persönlichen, beruflichen und finanziellen Vorstellungen entsprechen.
    Andere wissenswerte Themen
    Placeholder
    Kunst und Geisteswissenschaften
    338 Kurse
    Placeholder
    Wirtschaft
    1095 Kurse
    Placeholder
    Informatik
    668 Kurse
    Placeholder
    Datenverarbeitung
    425 Kurse
    Placeholder
    Informationstechnologie
    145 Kurse
    Placeholder
    Gesundheit
    471 Kurse
    Placeholder
    Mathematik und Logik
    70 Kurse
    Placeholder
    Persönliche Entwicklung
    137 Kurse
    Placeholder
    Physik und Ingenieurwesen
    413 Kurse
    Placeholder
    Sozialwissenschaften
    401 Kurse
    Placeholder
    Sprachen lernen
    150 Kurse

    Coursera Footer

    Starten oder fördern Sie Ihre Karriere

    • Google Data Analyst
    • Google-Berufszertifikat Digitales Marketing und E-Commerce
    • Google-Berufszertifikat IT-Automatisierung mit Python
    • Google IT-Support
    • Google-Projektmanagement
    • Google-UX-Design
    • Vorbereitung auf die Google Cloud-Zertifizierung: Cloud Architect
    • IBM Cybersecurity Analyst
    • IBM Data Analyst
    • IBM Data Engineering
    • IBM Datenverarbeitung
    • IBM Full Stack-Cloudentwickler
    • IBM Machine Learning
    • Buchhaltung mit Intuit
    • Meta Front-End-Entwickler
    • Berufszertifikat DeepLearning.AI TensorFlow Developer
    • Berufszertifikat SAS-Programmierer
    • Eine Karriere starten
    • Auf eine Zertifizierung vorbereiten
    • Bringen Sie Ihre Karriere voran
    • So entdecken Sie Syntaxfehler in Python
    • So finden Sie Ausnahmen in Python
    • Alle Programmier-Tutorials anzeigen

    Beliebte Kurse und Zertifizierungen

    • Kostenlose Kurse
    • Kurse zu künstlicher Intelligenz
    • Blockchain-Kurse
    • Informatikkurse
    • Gratiskurse
    • Cybersicherheitskurse
    • Datenanalyse-Kurse
    • Datenverarbeitungskurse
    • Englischsprachige Kurse
    • Full-Stack-Webentwicklungskurse
    • Google-Kurse
    • Personalwesen-Kurse
    • IT-Kurse
    • Englisch-Sprachkurse
    • Microsoft-Excel-Kurse
    • Produktmanagement-Kurse
    • Projektmanagement-Kurse
    • Python-Kurse
    • SQL-Kurse
    • Agile-Zertifikate
    • CAPM-Zertifizierung
    • CompTIA A+-Zertifizierung
    • Datenanalyse-Zertifizierungen
    • Scrum-Master-Zertifizierungen
    • Alle Kurse anzeigen

    Beliebte Sammlungen und Artikel

    • Kostenlose Online-Kurse, die Sie an einem Tag absolvieren können
    • Beliebte kostenlose Kurse
    • Wirtschaftsjobs
    • Cybersicherheitsjobs
    • Einstiegsjobs in der IT
    • Fragen im Vorstellungsgespräch für Datenanalysten
    • Datenanalyse-Projekte
    • So werden Sie Datenanalyst
    • So werden Sie Projektmanager
    • IT-Kompetenzen
    • Fragen im Vorstellungsgespräch für Projektmanager
    • Python-Programmierkenntnisse
    • Stärken und Schwächen im Vorstellungsgespräch
    • Was macht ein Datenanalyst
    • Was macht ein Software-Ingenieur
    • Was ist ein Dateningenieur
    • Was ist ein Datenwissenschaftler
    • Was ist ein Produktdesigner
    • Was ist ein Scrum-Master
    • Was ist ein UX-Forscher
    • So erwerben Sie eine PMP-Zertifizierung
    • PMI-Zertifizierungen
    • Beliebte Zertifizierungen für Cybersicherheit
    • Beliebte SQL-Zertifizierungen
    • Alle Coursera-Artikel lesen

    Abschluss oder Zertifikat online erwerben

    • Google-Berufszertifikate
    • Zertifikate über berufliche Qualifikation
    • Alle Zertifikate anzeigen
    • Bachelorabschlüsse
    • Masterabschlüsse
    • Abschlüsse in Informatik
    • Abschlüsse in Data Science
    • MBA- und Business-Abschlüsse
    • Abschlüsse in Datenanalyse
    • Abschlüsse im Gesundheitswesen
    • Abschlüsse in Sozialwissenschaften
    • Management-Abschlüsse
    • Vergleich BA-/BS-Abschluss
    • Was ist ein Bachelorabschluss?
    • 11 gute Lerngewohnheiten
    • So verfassen Sie ein Empfehlungsschreiben
    • 10 gefragte Jobs, die Ihnen mit einem Wirtschaftsabschluss offenstehen
    • Lohnt sich ein Master in Informatik?
    • Alle Studiengänge anzeigen
    • Coursera Indien
    • Coursera Großbritannien
    • Coursera Mexiko

    Coursera

    • Info
    • Was wir anbieten
    • Leitung
    • Jobs
    • Katalog
    • Coursera Plus
    • Zertifikate über berufliche Qualifikation
    • MasterTrack® Certificates
    • Abschlüsse
    • Für Unternehmen
    • Für Regierungen
    • Für Campus
    • Werden Sie Partner
    • Reaktion auf das Coronavirus

    Community

    • Kursteilnehmer
    • Partner
    • Beta-Tester
    • Übersetzer
    • Blog
    • Tech-Blog
    • Lehrzentrum

    Mehr

    • Presse
    • Anleger
    • Nutzungsbedingungen/AGB
    • Datenschutz
    • Hilfe
    • Barrierefreiheit
    • Kontakt
    • Artikel
    • Verzeichnis
    • Partnerunternehmen
    • Stellungnahme zu moderner Sklaverei
    Überall lernen
    Placeholder
    Placeholder
    Placeholder
    © 2023 Coursera Inc. Alle Rechte vorbehalten.
    • Placeholder
    • Placeholder
    • Placeholder
    • Placeholder
    • Placeholder