Browse Customer Experience Courses
IE Business School
Skills you'll gain: Brand Management, Experience Design, User Experience (UX) Design
- Status: Free
Coursera Instructor Network
- Status: Free
University of California, Davis
Skills you'll gain: Content Marketing, Digital Marketing, Marketing Strategy and Techniques
Coursera Project Network
Skills you'll gain: Customer Relationship Management (CRM), Marketing, Customer Service, Data Management, Sales Operations
Knowledge Accelerators
Skills you'll gain: Customer Service, Communication, Customer Inquiries, Customer Support, Problem Solving
- Status: Free
Georgia Institute of Technology
Skills you'll gain: User Centered Design, User Experience (UX) Design, Usability Testing
Salesforce
Skills you'll gain: Sales, Sales Operations, Salesforce, Customer Relationship Management, Sales Pipelines, Lead Generation, Account Management, Customer Relationship Management (CRM), Customer Success Management, Business Analysis, Business Intelligence Software, Business To Business, Customer and Client Support, Data Visualization, Data Visualization Software, Database Software, Marketing, Sales Process
Skills you'll gain: Digital Marketing, Marketing, Marketing Management, Media Strategy, Marketing Analytics, Data Analysis, Email Marketing, Social Media, Search Engine Optimization, E Commerce, Marketing Strategy and Techniques, Sales, Advertisement, Communications, Marketing Strategies, Operations Management, Strategic Planning, Brand Management, Branding, Business Communication, Business Communications, Customer Success Management, Data Visualization, Graphical Tools, Management, Persona Development, Research and Development, Search Engine Marketing, Strategic Thinking, Survey Development, Training and Development, Web Design, Web Development, Web Development Tools, Writing
CVS Health
Skills you'll gain: Customer Service, Communication, Customer Relationship Management (CRM), Customer Support
Coursera Project Network
Skills you'll gain: Customer Relationship Management (CRM), User Interface (UI) Design
- Status: Free
University of London
Skills you'll gain: Brand Management, Brand Awareness, Branding
University of California, Davis
Skills you'll gain: Market Research, User Research, Survey Development, Data Collection, Data Visualization, Regression Analysis, Business Communications, Customer Analysis, Data Quality, Digital Marketing, Marketing Analytics, Marketing Strategy and Techniques, Research, Statistical Analysis
In summary, here are 10 of our most popular customer experience courses
- Branding and Customer Experience: IE Business School
- Voice of the Customer (VoC): Enhancing Experiences: Coursera Instructor Network
- The Strategy of Content Marketing: University of California, Davis
- Introduction to CRM with HubSpot: Coursera Project Network
- Customer Service Fundamentals: Knowledge Accelerators
- Introduction to User Experience Design: Georgia Institute of Technology
- Salesforce Sales Operations: Salesforce
- Google Digital Marketing & E-commerce: Google
- Introduction to Customer Service: CVS Health
- Customer Journey Maps with IoT Touchpoints in Miro: Coursera Project Network