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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
2,925 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

AE

Dec 28, 2020

This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.

CM

Nov 15, 2020

This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others

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451 - 475 of 490 Reviews for The Art of Negotiation

By Anastasiia K

Jun 12, 2020

Not very well structured course with not a big set of additional resources but otherwise some useful info present

By Joshua A A

Nov 24, 2020

It is very nice course am happy to be part of it. Have learn about negotiations and how to do it.

By Uttara G

Apr 12, 2020

THe course is very useful for any industry to grow up.Also useful for personal development.

By Fabio S

Mar 5, 2020

Overall is an interesting course but I expected better slides to study on

By Bernadetta D

Aug 18, 2022

The information is good. Please provide more detail presentation slides

By Mushtaque H

Jun 2, 2017

Content is good but it could have been little interactive and engaging.

By Lê H L

Feb 26, 2016

A bit boring, but still informative.

By Yasser C

Oct 12, 2020

Nice course but i hate the tutor

By Nguyễn N Â

Oct 1, 2019

Talk so much, Slide is very bad.

By Ahsan R

Aug 22, 2020

Was not interesting at all!

By Jennifer H

Jul 26, 2020

Extremely Monotonous

By Ranganathan V

Feb 15, 2024

8 hours retest

By Chuting Z

Mar 8, 2020

煞有介事,useless

By sania a

Jun 23, 2022

masterpiece

By subash

Sep 26, 2023

excellent

By Sarah L

Aug 1, 2021

The topic is very important so highly appreciate the course and efforts. But the presenter was obviously reading strictly from a script, which is not very verbal-friendly. This resulted in the presenter making a lot of mistakes, and time spent correcting mistakes. It disrupts the flow and is quite distracting. So the overall learning experience is not very good. Suggest that there can be more practices, or re-do with the recording when many errors occured (or edit the videos to cut out the errors), or edit the script to become more verbal friendly. :)

By Jenny S

Jun 22, 2016

The instructor kept referring to different authors and books as if she wasn't sure what she was saying was true. She was just reading off a screen and not actually teaching. Might have been easier, and a bit more beneficial, to just read a well prepared set of slides on my own. The first set of quiz questions also weren't really relevant to what was in the actual lesson. Quite disappointed in this part of the specialization as the other sections had in depth presentations, clear information, lots of examples and great slides.

By Anthony C

Oct 12, 2018

Videos were long winded, speaking style if hard to follow, too dry, sounds like no actual thought behind the words, just reading a teleprompter. Quizzes were poorly worded, many questions had multiple answers that could legitimately be considered correct in various scenarios.

By Annarumma M

Oct 17, 2020

I did not like the course . It was too generic and too talkative. I beg pardon for my frankness but the other course in negotiation available in Coursera is more structured and effective in my opinion.

By Dany A

Jan 3, 2016

I like that the course covered negotiation in general in relatively short time. However I found the lectures were too dry and theoretical as they lacked real life examples.

By Sumeet M

May 10, 2020

The videos are quite useful but if you provide more reading resources it will become more useful in understanding the concepts

By Martin P

Sep 9, 2015

The answers to the test questions can be improved significantly. Most of them can be both justified or refuted.

By Donna M

Oct 27, 2015

I had a hard time paying attention to the woman speaking and dropped the course after completing week one.

By Zineb A

May 3, 2016

I couldn'tfinish this course because it was too much the. I wish it had a more practical aspect.

By Alon A

Feb 9, 2021

The Course - I found it very basic and superficial.

The Test - Confusing and unclear