In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event. Course Learning Objectives • Negotiate strategically in formal and informal settings • Identify and resolve customer issues after a negotiation has taken place • Evaluate and compare services and features of two venues • Plan a business event using negotiation skills • Write an announcement for a business event after selecting a venue
Dieser Kurs ist Teil der Spezialisierung Spezialisierung Business English Communication Skills
Business English: Planning & Negotiating
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Über diesen Kurs
19,464 kürzliche Aufrufe
Kompetenzen, die Sie erwerben
Business CommunicationNegotiationPlanningLanguage
Kursteilnehmer, die sich für Course entscheiden, sind
- Translators
- Traders
- Accountants
- Technical Solutions Engineers
- Marketing Specialists
Lehrplan - Was Sie in diesem Kurs lernen werden
Woche
18 Stunden zum Abschließen
Week 1: Exchanging Information
Exchanging information is the first step in negotiating. In this module, we’re going to look at ways to request and give information. We’ll also look at how to make comparisons before making a final decision.
16 Videos (Gesamt 71 min), 5 Lektüren, 10 Quiz
16 Videos
Video: Course Overview3m
Video: Leaving a Voicemail9m
Video: Content and Vocabulary for Leaving a Voicemail5m
Video: Describing a Service, Part 13m
Video: Interview with Holly Reynolds, Edgewater Hotel6m
Video: Describing a Service, Part 27m
Video: Comparing Services, Part 16m
Scenario: Comparing Venues1m
Video: Comparing Services, Part 26m
Video: Making Decisions1m
Scenario: Making a Decision 11m
Video: Vocabulary4m
Scenario: Making a Decision, 22m
Video: Scenario Summary38
Video: Communicating Decisions10m
5 Lektüren
Read Me10m
Lesson Vocabulary List10m
The Edgewater Hotel10m
Lesson Vocabulary List10m
Lesson Vocabulary List10m
8 praktische Übungen
Guidelines for Leaving a Voicemail20m
Vocabulary in a Voicemail20m
Holly Reynolds, Edgewater Hotel10m
The Edgewater Hotel10m
Describing a Service22m
Language of Comparison20m
Finishing Sentences28m
Giving Reasons in Email10m
Woche
26 Stunden zum Abschließen
Week 2: Negotiating
In this week, you will receive an overview of negotiations, learn to make a proposal, and also be able to make a concession during negotiations.
16 Videos (Gesamt 78 min), 5 Lektüren, 8 Quiz
16 Videos
Video: Interview with Dan Poston, Assistant Dean, UW Foster School Of Business5m
Video: Negotiation Strategies5m
Scenario: Phone Call #143
Scenario: Phone Call #253
Video: Successful Negotiation1m
Video: Cultural Differences in Negotiation3m
Video: Summary1m
Video: Negotiating Language4m
Scenario: Making a Proposal3m
Video: Details of a Proposal11m
Video: Negotiation Guidelines5m
Video: Persuasion3m
Video: Guidelines and Language Negotiating by Email11m
Video: Being Clear in Negotiations by Email13m
Video: Week 2 Summary53
5 Lektüren
Lesson Vocabulary List10m
The Art of Persuasion10m
Link to "The Science of Persuasion"10m
Lesson Vocabulary List10m
Lesson Vocabulary List10m
7 praktische Übungen
Interview with Dan Poston12m
Negotiating Guidelines and Vocabulary20m
Making Proposals Vocabulary16m
Proposals, Counter Offers, and Concessions30m
Persuasion10m
Negotiating by Email16m
Email Negotiations Vocabulary20m
Woche
39 Stunden zum Abschließen
Week 3: Handling Problems
When plans are in place, there is always a chance of things going wrong. In this module, you will learn about the techniques to handle problems as they arise.
10 Videos (Gesamt 73 min), 4 Lektüren, 10 Quiz
10 Videos
Describing Problems7m
Video: Language and Guidelines for Describing a Problem6m
Video: Introduction to Dealing with Problems11m
Video: Guidelines and Language for Identifying and Initial Response to Problem4m
Interview with Holly Reynolds about Customer Service4m
Video: Responding to a Customer Problem Example5m
Video: Language for Resolving Problems7m
Video: Following Up on a Problem, Part 112m
Video: Following Up On A Problem, Part 211m
4 Lektüren
Lesson Vocabulary List10m
Lesson Vocabulary List10m
Lesson Vocabulary List10m
Lesson Vocabulary List10m
8 praktische Übungen
Guidelines for Describing Problems16m
Language for Describing Problems20m
Dealing With Problems32m
How to Resolve Problems20m
Resolving a Problem24m
Resolving Problems: A Conversation22m
Follow Up or Final Email?16m
Following Up On Problems16m
Woche
48 Stunden zum Abschließen
Week 4: Planning and Announcing Events
Planning events can be a lot of work, but has a huge pay off. You will learn about organizing and announcing events before implementing your plans.
11 Videos (Gesamt 60 min), 4 Lektüren, 8 Quiz
11 Videos
Interview with MOHAI11m
Video: Organizing An Event, Part 13m
Scenario: Planning Meetings2m
Video: Organizing An Event, Part 26m
Video: Making A To-Do List2m
Introduction To Announcements9m
Video: Writing a Formal Event Announcement6m
Video: Writing an Event Announcement3m
Video: Introduction To Writing Announcements1m
Video: The Language of Conferences9m
4 Lektüren
Lesson Vocabulary List10m
Lesson Vocabulary List10m
Washington State Tourism Network10m
Lesson Vocabulary List10m
6 praktische Übungen
MOHAI Museum History10m
Interview with Christine Kolodoge, MOHAI10m
Planning Events30m
Lists In Announcements20m
Washington State Tourism Network18m
Conferences30m
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57%
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Top-Bewertungen von Business English: Planning & Negotiating
I learnt much in that course .. here is my linkedIn profile https://www.linkedin.com/in/basemyanni/
if you write on the Blackboard the name of course I fill difficult always to find it.
Dozenten
Richard Moore
Extension Lecturer, International & English Language ProgramsUW Educational Outreach
Wendy Asplin
Extension Lecturer, International & English Language ProgramsUW Educational Outreach
Über University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.
Über den Spezialisierung Business English Communication Skills
This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations.
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Wann erhalte ich Zugang zu den Vorträgen und Aufgaben?
Sobald Sie sich für ein Zertifikat angemeldet haben, haben Sie Zugriff auf alle Videos, Quizspiele und Programmieraufgaben (falls zutreffend). Aufgaben, die von anderen Kursteilnehmern bewertet werden, können erst dann eingereicht und überprüft werden, wenn Ihr Unterricht begonnen hat. Wenn Sie sich den Kurs anschauen möchten, ohne ihn zu kaufen, können Sie womöglich auf bestimmte Aufgaben nicht zugreifen.
Was bekomme ich, wenn ich diese Spezialisierung abonniere?
Wenn Sie sich für den Kurs anmelden, erhalten Sie Zugriff auf alle Kurse der Spezialisierung und Sie erhalten nach Abschluss aller Arbeiten ein Zertifikat. Ihr elektronisches Zertifikat wird zu Ihrer Seite „Errungenschaften“ hinzugefügt – von dort können Sie Ihr Zertifikat ausdrucken oder es zu Ihrem LinkedIn Profil hinzufügen. Wenn Sie nur lesen und den Inhalt des Kurses anzeigen möchten, können Sie kostenlos als Gast an dem Kurs teilnehmen.
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