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Coaching Conversations, University of California, Davis

123 Bewertungen
25 Bewertungen

Über diesen Kurs

Throughout the Coaching Skills for Managers specialization, we’ve discussed many topics for improving coaching conversations with our employees. It is now time to put all of that theory and discussion into practice and examine great examples of common coaching conversations! Note: This course builds on all previous courses in the Coaching Skills for Managers specialization. It is highly recommended that students complete or be familiar with the topics covered in those courses before taking this course. In particular, you should be familiar with the coaching strategies and tools discussed in previous courses (such as the 5 whys technique, resisting what is, among others), and should have a full understanding of the Thought model and the various components of it: circumstances, thoughts, feelings, actions, and results. By the end of this course, you will be able to demonstrate appropriate and effective strategies when engaging in coaching conversations with those that you lead. By exploring and analyzing common coaching scenarios that are acted out in this course, you will have a great sense of what works well and not so well during such a conversation. Specifically, you'll be able to better differentiate between a developmental coaching approach and a directive management style, discuss new strategies and techniques for dealing with both mind set and skill set gaps, describe how to use the feedback loop effectively in a conversation, and demonstrate the use of good questioning techniques and the thought model to not only help an employee identify issues, but help the employee really change their thinking. The final assignment is all about actually having a coaching conversation with another person where you can apply everything you've learned in this course and throughout the Coaching Skills for Managers specialization. Again, it is highly recommended students complete the other courses in the specialization before taking this one. This peer review assignment, in particular, will be difficult to complete without knowledge of the topics covered in these courses. After going through the course materials and completing the assessments, you will be able to have more effective one-on one-coaching meetings with those you manage and deepen your understanding of the essential practice of coaching conversations....


von GB

Aug 30, 2016

Very good course. Specially the assignment where in the participant gets to record the coaching conversation and shares for review. Also, gets a chance to review the assignment of fellow partici

von AH

Feb 18, 2017

It was a very good course which provided a thorough platform for launching and up scaling the coaching conversation skills

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24 Bewertungen

von Emily Clayden

Apr 02, 2019

Enjoyed the course and learned some excellent tips.

von Gagan Saini

Feb 07, 2019

its to good your role in company

von Dr. Muhammd Zia-ur-Rehman

Nov 18, 2018

Its an excellent effort and really appreciate it. A lot of qualities have been proposed to develop if practised properly and tapped properly int he right context. This not only enhances the skills abut also provides greater hope and will to do better in life and profession.

von Balaji Sathram

Nov 15, 2018

Great course to know about coaching tools and techniques for managers

von Carine Roenen Laroche

Oct 31, 2018

Some really useful concepts - a lot of trouble recording the conversations with non-English speaking staff!

von silvana pereria

Sep 18, 2018

Excellent, as all Cris' courses!!

von Pierre ibrahim

Aug 28, 2018


von Fay de Saram

Dec 19, 2017

Fantastic course! I thoroughly recommend it ...

von Alvaro Camacho

Oct 11, 2017

excellent course.. great techniques and tools learnt

von Cheralyn Terblanche

Sep 03, 2017

What a great course. So practical and useful. A big thank you