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Learner Reviews & Feedback for Coaching Conversations by University of California, Davis

4.7
stars
291 ratings

About the Course

Throughout the Coaching Skills for Managers specialization, we’ve discussed many topics for improving coaching conversations with our employees. It is now time to put all of that theory and discussion into practice and examine great examples of common coaching conversations! Note: This course builds on all previous courses in the Coaching Skills for Managers specialization. It is highly recommended that students complete or be familiar with the topics covered in those courses before taking this course. In particular, you should be familiar with the coaching strategies and tools discussed in previous courses (such as the 5 whys technique, resisting what is, among others), and should have a full understanding of the Thought model and the various components of it: circumstances, thoughts, feelings, actions, and results. By the end of this course, you will be able to demonstrate appropriate and effective strategies when engaging in coaching conversations with those that you lead. By exploring and analyzing common coaching scenarios that are acted out in this course, you will have a great sense of what works well and not so well during such a conversation. Specifically, you'll be able to better differentiate between a developmental coaching approach and a directive management style, discuss new strategies and techniques for dealing with both mind set and skill set gaps, describe how to use the feedback loop effectively in a conversation, and demonstrate the use of good questioning techniques and the thought model to not only help an employee identify issues, but help the employee really change their thinking. The final assignment is all about actually having a coaching conversation with another person where you can apply everything you've learned in this course and throughout the Coaching Skills for Managers specialization. Again, it is highly recommended students complete the other courses in the specialization before taking this one. This peer review assignment, in particular, will be difficult to complete without knowledge of the topics covered in these courses. After going through the course materials and completing the assessments, you will be able to have more effective one-on one-coaching meetings with those you manage and deepen your understanding of the essential practice of coaching conversations....

Top reviews

PP

Jul 9, 2017

this is "MUST DONE" course.

We do not learn how to get the best out of our employees. I should have done this course before and I would have avoided a lot of mistakes

Thank you very much !

GB

Aug 29, 2016

Very good course. Specially the assignment where in the participant gets to record the coaching conversation and shares for review. Also, gets a chance to review the assignment of fellow partici

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76 - 81 of 81 Reviews for Coaching Conversations

By Érika A C

Sep 27, 2016

Este módulo traz exemplos interessantes de como as conversas devem ser conduzidas. Me fez perceber, que apesar de ter uma boa intenção, muitas vezes eu acabava direcionando minhas conversas com minha equipe, e isso com certeza limitava o desenvolvimento do time.

By Augustine T

Sep 26, 2021

I learned a few tips from the course that will be useful.

By Rahmat A M

Sep 19, 2022

PERFECT COUARSE FOR ALL LEVELS

By Mohamed S E S

Oct 12, 2022

v good

By Deleted A

May 7, 2021

Great

By Abel H

Sep 14, 2023

It would be important to provide information about the final assignment in the course description.

The course would REALLY benefit from a few support resources / handouts, describing the coaching techniques, the tools, type of coaching approaches, types of questions, dos and don't, examples,... Most of the content is delivered through simple examples - it's hard to get much structure from that.

Several of the examples videos give a patronizing image of coaching, where everything is simple, and people need to just fix themselves. E.g. telling us that one should not even consider the schedule adjustment request from the mother struggling to come on time - what's that about? Making a point?

The overall tone of the course is patronizing - maybe it's a cultural thing. At the end of this course, my interest in coaching is frankly less than it was at the beginning.