An ambitious vision for the future of your organisation isn’t enough – how do you communicate this vision to get your colleagues on board? The ability to effectively communicate and persuade others is a key leadership skill. Traditional and common-sense models of communication and persuasion often fail to capture the complex nature of ‘influencing’. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) this course will develop your capacity to communicate appropriately in different situational and cultural contexts, making you a highly influential leader.
Dieser Kurs ist Teil der Spezialisierung Spezialisierung Influencing: Storytelling, Change Management and Governance
Storytelling and influencing: Communicate with impact
Über diesen Kurs
72,654 kürzliche Aufrufe
Was Sie lernen werden
Critically evaluate a range of theories to decode the components of persuasive communications
Apply a range of different strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance
Develop skills to interpret the motivation of the audience and influence the way they think and feel to support your ideas
Zertifikat zur Vorlage
Erhalten Sie nach Abschluss ein Zertifikat
100 % online
Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.
Flexible Fristen
Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.
Ca. 13 Stunden zum Abschließen
Empfohlen: 6 weeks of study, 3-5 hours/week
Englisch
Untertitel: Englisch, Französisch
von
Macquarie University
Macquarie is ranked among the top one per cent of universities in the world, and with a 5-star QS rating, we are recognised for producing graduates who are among the most sought-after professionals in the world. Since our foundation 54 years ago, we have aspired to be a different type of university: one focused on fostering collaboration between students, academics, industry and society.
Beginnen Sie damit, auf Ihren Master-Abschluss hinzuarbeiten.
Dieses Kurs ist Teil des reinen Onlineabschlusses Global Master of Business Administration (Global MBA) von Macquarie University.
Wenn Sie in das komplette Programm aufgenommen werden, werden Ihre Kurse auf Ihren Abschluss angerechnet.
Lehrplan - Was Sie in diesem Kurs lernen werden
3 Stunden zum Abschließen
The necessary art of persuasion: Understanding what matters to your audience
At the heart of persuasive communications is a solid understanding of your audience and what they find appealing. This week you will learn the basic theory of persuasive communication, including models of information processing, motivational appeals, message acceptance, fast and slow decision making and rules of effective human interactions.
3 Stunden zum Abschließen
6 Videos (Gesamt 34 min), 4 Lektüren, 2 Quiz
6 Videos
Week 1 outline3m
1.1a What is persuasive communication?7m
1.2b Assessing human behaviour7m
1.3a Decision making: How it's done4m
1.3b How to question for unconscious values8m
4 Lektüren
Become a Global MBA degree learner1m
Course overview10m
Learning activities and assessment10m
Explore further resources 11h
2 praktische Übungen
Recall 1: Check your understanding15m
Check your applied learning 11h
3 Stunden zum Abschließen
Telling your story: Developing a dramatic narrative
Effective storytelling starts with developing persuasive content, and then structuring a dramatic narrative that will spark the imagination. In week 2, you will learn how to apply storytelling principles like shaping the beginning, building the middle, and making the ending powerful. You will learn how to find the winning idea for your story, colour it with emotions, and use metaphors to quickly connect concepts in people’s minds.
3 Stunden zum Abschließen
4 Videos (Gesamt 27 min), 2 Lektüren, 2 Quiz
4 Videos
2.1 Information processing and recalling stories8m
2.2b Why is storytelling important?9m
2.3a Structure that story!7m
2 Lektüren
2.2a Storytellers30m
Explore further resources 21h
2 praktische Übungen
Recall 2: Check your understanding15m
Check your applied learning 21h
3 Stunden zum Abschließen
Connecting with people: Developing authenticity and building rapport
Developing rapport and trust is a crucial aspect of persuasion, in fact, it crucial for any form of supportive human interactions. Often times, this means being able to read a situation and adapt the approach accordingly. In week 3, you will learn how to speak authentically, and how to quickly build and maintain rapport. The means by which this can be accomplished include the use of verbal and non-verbal cues and the techniques of matching and mirroring the body language and vocal qualities of the other person.
3 Stunden zum Abschließen
5 Videos (Gesamt 34 min), 2 Lektüren, 2 Quiz
5 Videos
3.1 The art and science of building rapport8m
3.2a Relationships only happen with rapport8m
3.2b The matching exercise7m
3.3a Making your meeting matter7m
2 Lektüren
3.2c Communication: Mehrabian15m
Explore further resources 31h
2 praktische Übungen
Recall 3: Check your understanding15m
Check your applied learning 31h
3 Stunden zum Abschließen
Talk the talk: Creating impressions and guiding influential conversations
Group meetings can create lasting impressions, which is why it important that they are well run. But, more often than not, such meetings are unproductive. Stress and tension in meetings are also common. In week 4, you will learn how to lead influential group conversation by planning an effective meeting, be aware of the do’s and don’ts in meeting, avoid groupthink, and how to make better decisions. You will also learn the power of impression management.
3 Stunden zum Abschließen
5 Videos (Gesamt 33 min), 1 Lektüre, 2 Quiz
5 Videos
4.1 Group influence and impression management7m
4.2a The three questions to influence6m
4.2b The need to lead6m
4.3a The questions that get real answers9m
1 Lektüren
Explore further resources 41h
2 praktische Übungen
Recall 4: Check your understanding15m
4: Check your applied learning1h
Bewertungen
Top-Bewertungen von STORYTELLING AND INFLUENCING: COMMUNICATE WITH IMPACT
von AKApr 4, 2020
This course covered what is needed to make a great presentation, tell a compelling interesting story and also covered a good review of the sales skills everyone needs and much more.
von NSJan 6, 2020
Very inspiring and motivating, full of knowledge and also enjoy lectures and videos made me attach to the videos. Thanks for the epic course, see you on the next ones!
von LTApr 1, 2020
Great delivery, pace and variety in an informative and interesting course.\n\nI learnt more about effective communication and storytelling.\n\nThanks!
von NAOct 13, 2019
Nice course. Made me think in a way I never would have thought otherwise. Also provided me with lot of helpful tips that I can try in my daily life.
von ACNov 10, 2019
The course was very encouraging and engaging. It has helped me to grow as a professional and I'm sure it will take my career to the next level.
von MRSep 12, 2019
Great content presented in an easily digestible manner. Really enjoyed the way this was structured and the real-life examples!
von SDApr 4, 2020
One of the best courses in coiursera. It's a course I will be regularly referring in the future for reference.
von OOJan 18, 2020
This is the best online course I have ever taken. The content was so relatable, I was glued to my screen.
von TDSep 10, 2019
Amazing course with a lot of actionable tips and tricks! I would recommend this to everyone!
von GGJul 22, 2019
Great course. Very thorough. Almost a bit like a motivational talk.
von NTMar 24, 2020
Very useful course with tactical guideline and good examples
Über den Spezialisierung Influencing: Storytelling, Change Management and Governance
The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict).
The Specialization applies influencing methods in two areas of great importance: change management and risk governance. Successful change management eludes many individuals and organizations, so we propose a new approach to enable you to inspire and lead transformations (Manage Change). Similarly, in the post-financial crisis environment, many organizations acknowledge the need for effective risk governance but few, if any, have achieved it. We present evidence-based methods that will help your organization achieve its objectives (Engage the Board).
Häufig gestellte Fragen
Wann erhalte ich Zugang zu den Vorträgen und Aufgaben?
Sobald Sie sich für ein Zertifikat angemeldet haben, haben Sie Zugriff auf alle Videos, Quizspiele und Programmieraufgaben (falls zutreffend). Aufgaben, die von anderen Kursteilnehmern bewertet werden, können erst dann eingereicht und überprüft werden, wenn Ihr Unterricht begonnen hat. Wenn Sie sich den Kurs anschauen möchten, ohne ihn zu kaufen, können Sie womöglich auf bestimmte Aufgaben nicht zugreifen.
Was bekomme ich, wenn ich diese Spezialisierung abonniere?
Wenn Sie sich für den Kurs anmelden, erhalten Sie Zugriff auf alle Kurse der Spezialisierung und Sie erhalten nach Abschluss aller Arbeiten ein Zertifikat. Ihr elektronisches Zertifikat wird zu Ihrer Seite „Errungenschaften“ hinzugefügt – von dort können Sie Ihr Zertifikat ausdrucken oder es zu Ihrem LinkedIn Profil hinzufügen. Wenn Sie nur lesen und den Inhalt des Kurses anzeigen möchten, können Sie kostenlos als Gast an dem Kurs teilnehmen.
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