Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own.
von
Communication Strategies for a Virtual Age
University of TorontoÜber diesen Kurs
552,233 kürzliche Aufrufe
Zertifikat zur Vorlage
Erhalten Sie nach Abschluss ein Zertifikat
100 % online
Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.
Flexible Fristen
Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.
Stufe „Anfänger“
Ca. 7 Stunden zum Abschließen
Englisch
Untertitel: Englisch, Japanisch
Was Sie lernen werden
Apply communication principles and techniques for in-person and virtual teams
Use a science based approach to create impactful presentations
Refine your communication style to better persuade and influence others
Run more effective and impactful meetings
Kompetenzen, die Sie erwerben
Communication Theoryconflict resolutionMeetingPublic Speaking
Zertifikat zur Vorlage
Erhalten Sie nach Abschluss ein Zertifikat
100 % online
Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.
Flexible Fristen
Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.
Stufe „Anfänger“
Ca. 7 Stunden zum Abschließen
Englisch
Untertitel: Englisch, Japanisch
von
University of Toronto
Established in 1827, the University of Toronto is one of the world’s leading universities, renowned for its excellence in teaching, research, innovation and entrepreneurship, as well as its impact on economic prosperity and social well-being around the globe.
Lehrplan - Was Sie in diesem Kurs lernen werden
1 Stunde zum Abschließen
Introduction to Virtual Teams and Virtual Communication
This module is intended to create a foundation for the course by challenging your ideas of not just what virtual communication means, but also communication as a whole. This module will also introduce the foundational ideas of the whole course.
1 Stunde zum Abschließen
10 Videos (Gesamt 44 min), 3 Lektüren, 1 Quiz
10 Videos
What to expect?5m
The 3 traps of communication2m
First trap - Speaking in third person2m
Second trap - Speaking in formal language3m
Third trap - Speaking with too many details5m
Misconceptions, pros & cons7m
Three types of remote teams5m
Confessionals3m
Be so sensitive4m
3 Lektüren
Recognizing the 3 traps10m
To formal or not to formal10m
Why are these terrible?10m
1 praktische Übung
Module 1 Quiz5m
1 Stunde zum Abschließen
Virtual Meetings: Boring to Awesome
In this module we cover meetings both in person and virtually. We will discuss how to make meetings dramatically more efficient and effective. We will also introduce strategies to make the meetings more interactive and to keep an audiences attention especially when they are looking at a screen.
1 Stunde zum Abschließen
4 Videos (Gesamt 30 min), 1 Lektüre, 1 Quiz
4 Videos
(QCTT) + (PS) = Awesome9m
Interactive Awesome7m
What is a question?7m
1 Lektüre
Good or Bad?10m
1 praktische Übung
Module 2 - Meetings10m
3 Stunden zum Abschließen
Influence, Power and Questioning Strategies in Virtual Collaboration
In this module we move from presenting to convincing and persuading. These ideas can be applied to to presentations and also one-on-one communication both in-person and virtually. We will cover how recognize peoples communication styles and motivations and how strategically communicate in a way that will resonate with them.
3 Stunden zum Abschließen
14 Videos (Gesamt 68 min), 7 Lektüren, 1 Quiz
14 Videos
Hostile (Bullets & Categories)2m
Indifferent (Help & Advice)4m
Uninformed (Empathy & POV)4m
Supportive (Everything and Everybody)7m
Underlying Motivations4m
Achievement3m
Affiliation5m
Power5m
Questions1m
Closed questions2m
Open Questions4m
Strategic Questions6m
Positional vs Principled Bargaining9m
7 Lektüren
Do you want some more?10m
Let's go deep10m
Jedi Mind Tricks10m
Nudging10m
What you thinking about?10m
Does it work?10m
Let's play a game10m
1 praktische Übung
Module 3 Quiz5m
2 Stunden zum Abschließen
Speaking and Presenting in a virtual context
This module focuses on presenting and public speaking. Each lesson will cover a communication strategy for in-person presenting and then show you how to use that same strategy in a virtual presentation.
2 Stunden zum Abschließen
7 Videos (Gesamt 36 min), 4 Lektüren, 1 Quiz
7 Videos
5% Rule4m
Area 477m
Goal Opportunity Statement4m
KNOW-Phrase3m
Belly Button Rule7m
The Lazy Rule3m
Picture Superiority Effect5m
4 Lektüren
Do you remember?10m
Science! Area 4710m
Do you see it?10m
Almost everything10m
Bewertungen
Top-Bewertungen von COMMUNICATION STRATEGIES FOR A VIRTUAL AGE
von YR10. Mai 2020
The course was really helpful to strengthen communications skills and I got a chance to learn many new aspects. Thanks a lot for making this course available. I really enjoyed learning something new.
von AT9. Juni 2020
Communication Strategies transformation is going to be the backbone of all organizations and the pandemic has simply accelerated this shift. This is a MUST course for everyone. 5Star's for this... :)
von NS23. Apr. 2020
Sir does a wonderful explaining the topic and imparting his knowledge in this beautifully made course, this has tremendously helped me improve my presentations and communication. Thank you Ivan sir.
von AH11. Mai 2020
Ivan is a fantastic presenter. I never felt overwhelmed by the content or that I couldn't follow along. I see a tremendous value in the easy to digest modules in this course. Thank you so much!
Häufig gestellte Fragen
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.
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