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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.4
stars
971 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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101 - 125 of 245 Reviews for Conflict Resolution Skills

By DEBRA

Feb 25, 2016

So empowering and insightful - thanks.

By Arif u c

Aug 3, 2020

I have learned my things from there.

By CM

May 27, 2019

Very informative and well-presented!

By Katarzyna P

Jun 26, 2017

Very informative and useful course

By Marie G G

Jul 18, 2020

Feasible suggestions. Thank you!

By Chick E

Apr 15, 2018

great course with alot of values

By Abdelmohimen H

Mar 16, 2018

It is amazing, you must get it

By Page M

Jan 12, 2019

very informative and useful!!

By neoshalinda

May 6, 2016

Clear structure and examples.

By Ankita K

Jun 9, 2020

very good and useful course

By Dinesh K

Apr 25, 2020

i have learn a lot. thanks

By Nikos K

Jul 9, 2020

Accumulated knowledge !!!

By wenli H

Jan 15, 2020

it is a brilliant course!

By Ganesh 5

Jul 25, 2022

Well knowledgable course

By Juan C B D L

Oct 21, 2021

Buen curso y concreto.

By Winston A W

Jul 22, 2020

Excellent, thank you.

By Fernando O

Apr 22, 2016

Simple and practical!

By Afolabi D T

Jul 20, 2020

good and professionl

By Fatai J

Feb 15, 2016

A must-learn for ALL

By Shanique L

Oct 6, 2023

Enjoyed the course.

By Tess M

Sep 29, 2020

Nice and short too!

By Odette G G M

Aug 12, 2020

Excelente contenido

By Okpeyeaghan O P

Jul 11, 2020

Thank you very much

By Parulekar P S

Jul 22, 2020

Wonderful course!

By KEWARIN S

May 7, 2020

well explained 🙏