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Kursteilnehmer-Bewertung und -Feedback für Conflict Resolution Skills von University of California, Irvine

713 Bewertungen
183 Bewertungen

Über den Kurs

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...



Apr 20, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.


Apr 30, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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126 - 150 von 180 Bewertungen für Conflict Resolution Skills

von Vivek Y S

Mar 25, 2020

The course material is good. Najla has very well explained the concept. Useful while dealing with the conf

von Viktoriia S

Aug 23, 2017

hard language, please make some lectures after videos like presentations briefly with all main points

von Alexandra M

May 07, 2018

Excellent! I liked the information and skills of this module so much.

Thank you for the opportunity.

von Eric B

Jan 12, 2016

I wish there was some more "meat" on actually resolving conflict, maybe it's in the next chapters :)

von Anand M

Apr 05, 2016

This Course has a good and practical approach to conflict resolution in any a Organization.

von Karthika

Sep 28, 2016

Not too much material in addition to the Types of Conflict course but worth reading

von Gelvis S

May 26, 2019

Great course to understand the process for conflict resolution.

von Raunaq S

Dec 13, 2015

Using Mind Maps to explain can be a lot more easier!

von Abdelrhman S h

Mar 01, 2016

it is perfect course i take it until now thank you

von Warnakulasuriya A S S T

Aug 26, 2020

Good course. I really happy to learn from this.

von Fabio D

Sep 09, 2017

Some very good honts on how to manage conflicts

von Christina S H

May 24, 2016

Too much theory, too little real life examples.

von Hafizuddin S B M A

Oct 24, 2020

Nice course with insights from professionals.

von AMAN A W

Dec 26, 2017

That was a lot of new experiences. Thank You

von barbara S

Sep 01, 2016

very interesting learning experience

von Nicola Q

Dec 08, 2015

Great introduction into this subject.

von Aoudjit S

May 22, 2020

Great course, interesting and light.

von Laxma R

Jan 11, 2016

this course really helped me a lot.

von Yara E

May 29, 2020

i loved how it was delivered

von Emmanuel K D

Mar 12, 2019

Great course, good learning

von Shanequia S B

Oct 06, 2015

Its great that Cour

von Neila R

Dec 27, 2015

Very interesting.

von Yousef F A

Aug 20, 2018

very good course

von Gloria H

May 23, 2018

Muy buen curso.

von Ali A

Apr 19, 2016

nice course