Dieser Kurs ist Teil der Spezialisierung Spezialisierung People and Soft Skills for Professional and Personal Success

Skills Network

von

Spezialisierung People and Soft Skills for Professional and Personal SuccessIBM Skills Network

Über diesen Kurs

3.262 kürzliche Aufrufe

When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients. 
In order to deliver good quality work you need to know how to do efficiently do research and how to deliver it. This short course will teach you exactly that, and even more skills that are essential to being able to deliver quality work. The course is designed to teach you how to do this using a five-step process.  

The skills that this course teaches are fundamental skills that you will need in order to be successful in your professional life. The content you learn in this course will be applicable to your everyday work-life and will be a stepping stone in your path to success.

This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.

Flexible Fristen

Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.

Zertifikat zur Vorlage

Erhalten Sie nach Abschluss ein Zertifikat

100 % online

Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.

Kurs 3 von 6 in

Spezialisierung People and Soft Skills for Professional and Personal Success

Stufe „Anfänger“

This course can be taken by anyone! Whether you want a skill refresher or want to take this as a career starter this course is suitable for you.

Ca. 2 Stunden zum Abschließen

Englisch

Untertitel: Englisch

Was Sie lernen werden

Deliver high quality work that solves a problem and reduces effort for the person or group requesting it
Apply the quality work process to all requests through clear communication and focus on clients
Take ownership of your assignments and apply the five-step method that will help you deliver quality work
Work with agility while applying the quality work process to become a trusted advisor to your clients amd colleagues

Kompetenzen, die Sie erwerben

Agility
Quality
Soft skills
Communication
Time management

Flexible Fristen

Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.

Zertifikat zur Vorlage

Erhalten Sie nach Abschluss ein Zertifikat

100 % online

Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.

Kurs 3 von 6 in

Spezialisierung People and Soft Skills for Professional and Personal Success

Stufe „Anfänger“

This course can be taken by anyone! Whether you want a skill refresher or want to take this as a career starter this course is suitable for you.

Ca. 2 Stunden zum Abschließen

Englisch

Untertitel: Englisch

Dozent

Skills Network

18.402 Lernende

15 Kurse

von

IBM Skills Network

IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. Today 47 of the Fortune 50 Companies rely on the IBM Cloud to run their business, and IBM Watson enterprise AI is hard at work in more than 30,000 engagements. IBM is also one of the world’s most vital corporate research organizations, with 28 consecutive years of patent leadership. Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world.

Lehrplan - Was Sie in diesem Kurs lernen werden

Woche

Woche 1

2 Stunden zum Abschließen

Delivering Quality Work with Agility

2 Stunden zum Abschließen

23 Videos (Gesamt 18 min), 23 Lektüren, 4 Quiz

23 Videos

Why is it important to be agile to deliver quality work?57

You can deliver quality work with agility48

Let’s begin with the first topic1m

Think about it!28

Recap29

Let’s move to the second topic57

What happens when you don’t ask questions?51

Build a preliminary action plan27

Recap55

Let’s move to the third topic1m

Make sure that you collect as much information as you can30

Recap27

Let’s move to the fourth topic2m

How much is too much?41

Recap36

Let’s move to the fifth topic50

Tips to effectively execute your plan of action1m

Recap17

Let’s move to the sixth topic58

How do you know that your delivery is successful?19

Recap22

Let’s move to the seventh topic42

Recap14

23 Lektüren

How can you apply the agility principles at work?2m

What will you take away from this course?1m

Elements of your work landscape3m

Try this five-step process to deliver quality work2m

Various factors can impede your ability to understand an assignment1m

What stops you from asking questions?2m

What are you going to do to overcome these challenges?1m

Here are a few questions that you can ask2m

Developing a preliminary action plan2m

Susie gets a research request from her manager4m

What are some barriers to doing effective research?2m

Analyze the collected information to derive meaning2m

Sandeep receives a request4m

How can you come up with different solutions?

What challenges do you face when generating solutions?1m

Use these evaluation techniques2m

How do you know you've done enough evaluation?2m

Let's hear the story of Roger and his team4m

The final test for your plan1m

Use this checklist to ensure successful delivery2m

Delivering quality work helps not only your requestor but also you1m

Your mindset affects your approach1m

Congratulations and next steps.2m

4 praktische Übungen

Practice Quiz: Developing a preliminary action plan 3m

Practice Quiz: How should Roopam approach the request?3m

Practice Quiz: Delivering Quality Work with Agility 5m

Graded Quiz: Delivering Quality Work with Agility 20m

Über den Spezialisierung People and Soft Skills for Professional and Personal Success

Knowledge of soft skills or people Skills are increasingly coming into focus and being recognized as critical for success - hence at IBM we call them "Success Skills", and categorize them as "Hot Skills".

A research by Harvard University, Carnegie Foundation and Stanford Research Center has concluded that 85% of job success comes from having well developed soft skills and people skills,and only 15% of job success comes from Technical skills and knowledge (hard skills). This specialization is aimed at helping you develop these powerful people and soft skills and behaviors that include: creating & delivering impactful presentations; working professionally to deliver quality work & experiences; collaborating effectively with teams; communicating productively and efficiently; dealing with challenges, solving problems & implementing solutions. The program is made up of 5 short courses that you can take in any order, followed by a final assessment course. Upon completing this specialization, you will have developed knowledge and demonstrated an understanding of these essential skills. This specialization can be taken by anyone no matter your age or work experience. And is especially beneficial for those entering the workforce or in early stages of their careers. There are no course pre-requisites and this course can be completed either using the Coursera mobile app or a web browser on a laptop/desktop/tablet/mobile device.

People and Soft Skills for Professional and Personal Success

Häufig gestellte Fragen

Wann erhalte ich Zugang zu den Vorträgen und Aufgaben?
Der Zugang zu Vorlesungen und Aufgaben hängt von der Art Ihrer Anmeldung ab. Wenn Sie einen Kurs im Gastmodus belegen, können Sie die meisten Kursmaterialien kostenlos einsehen. Um auf benotete Aufgaben zuzugreifen und ein Zertifikat zu erhalten, müssen Sie während oder nach Ihrer Gastphase das Zertifikat erwerben. Wenn Sie die Gastoption nicht sehen:
Der Kurs bietet möglicherweise keine Gastoption an. Sie können stattdessen eine kostenlose Testversion ausprobieren oder finanzielle Unterstützung beantragen.
Der Kurs kann stattdessen "Vollständiger Kurs ohne Zertifikat" anbieten. Mit dieser Option können Sie alle Kursmaterialien einsehen, die erforderlichen Aufgaben einreichen und eine Endnote erhalten. Dies bedeutet auch, dass Sie kein Zertifikat erwerben können.
Was bekomme ich, wenn ich diese Spezialisierung abonniere?
Wenn Sie sich für den Kurs anmelden, erhalten Sie Zugriff auf alle Kurse der Spezialisierung und Sie erhalten nach Abschluss aller Arbeiten ein Zertifikat. Ihr elektronisches Zertifikat wird zu Ihrer Seite „Errungenschaften“ hinzugefügt – von dort können Sie Ihr Zertifikat ausdrucken oder es zu Ihrem LinkedIn Profil hinzufügen. Wenn Sie nur lesen und den Inhalt des Kurses anzeigen möchten, können Sie kostenlos als Gast an dem Kurs teilnehmen.
Wie erfolgen Rückerstattungen?
Wenn Sie ein Abonnement abgeschlossen haben, erhalten Sie eine 7-tägige, kostenlose Testversion, die Sie gebührenfrei wieder kündigen können. Danach gewähren wir keine Rückerstattungen mehr, aber Sie können Ihr Abonnement jederzeit kündigen. Lesen Sie unsere vollständige Rückerstattungsrichtlinie.

Haben Sie weitere Fragen? Besuchen Sie das Learner Help Center.

Delivering Quality Work with Agility