By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.
Dieser Kurs ist Teil der Spezialisierung Spezialisierung Culture-Driven Team Building
Optimizing Diversity on Teams
von
Über diesen Kurs
5,517 kürzliche Aufrufe
Learner Career Outcomes
50%
erhalten Sie eine Gehaltserhöhung oder Beförderung
Learner Career Outcomes
50%
erhalten Sie eine Gehaltserhöhung oder Beförderung
100 % online
Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.
Kurs 3 von 5 in
Flexible Fristen
Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.
Stufe „Anfänger“
Ca. 12 Stunden zum Abschließen
Empfohlen: 4 weeks of study, 2-4 hours/week
Englisch
Untertitel: Englisch
Lehrplan - Was Sie in diesem Kurs lernen werden
3 Stunden zum Abschließen
Promoting Diversity in the Workplace
This module is all about the hidden barriers that can prevent you from promoting and leveraging the benefits of diversity on your team. We will learn specific strategies to get buy-in for diversity initiatives. We will learn about the biases that can harm these efforts, and discuss effective means of identifying and reducing these biases. Towards the end of the module, you will hear from two diversity experts. The first is Arjun Shankar, Co-Director of the Center for Curiosity at the University of Pennsylvania. In this role, he has studied cultural barriers to inclusion in organizations and offers insights based on his research. The second expert is Stanford Thompson, Executive Director of the music education non-profit, Play On, Philly! Stanford advises symphony orchestras nationally on how to improve their diversity, and will offer practical advice on making any team more inclusive. By the end of the module, you will be better positioned to develop diversity initiatives that go beyond compliance and make inclusion a core strength of your team.
3 Stunden zum Abschließen
8 Videos (Gesamt 54 min), 2 Lektüren, 2 Quiz
8 Videos
The Hidden Diversity Problem3m
Promoting Diversity3m
Managing Rewards Systems4m
Managing Personal Bias4m
Being A Good Ally4m
Interview with Arjun Shankar10m
Interview with Stanford Thompson21m
2 Lektüren
How to Manage Cultural Differences in Global Teams (“4 minute read”)10m
Fostering Innovation Through a Diverse Workforce10m
1 praktische Übung
Module 1 Quiz10m
4 Stunden zum Abschließen
Team Diversity Basics
In the first module, you will learn the essentials of why diversity matters for teams, and why it can be difficult to build diverse teams. We will overview basic concepts of difference, bias, and conflict that will serve as a foundation for later modules.
4 Stunden zum Abschließen
14 Videos (Gesamt 59 min), 4 Lektüren, 2 Quiz
14 Videos
Diversity Matters and So Do Our Biases4m
Intro of Torian Richardson3m
Diversity and Inclusion Issues on International Teams3m
Strategies for Adapting to a New Team Culture2m
Cases of Strategic Focus on Diversity and Inclusion3m
Addressing a Critical Situation of Bias2m
Cultivating the Right Mindset to Manage Diversity and Inclusion Issues2m
Interview with Andrés Castro Samayoa4m
Interview with Ann Tiao13m
Intro of Harvey Floyd II1m
Strategies for Reducing Bias5m
Questions that Help You Create a Diverse and Inclusive Team4m
Frameworks for Managing Difficult Conversations4m
4 Lektüren
Social Identity Theory10m
Examples of Microaggressions10m
Andrés Castro Samayoa Biography10m
Harvey Floyd II Biography10m
1 praktische Übung
Module 2 Quiz10m
4 Stunden zum Abschließen
Managing Conflict
In this module, we will move from promoting diversity to looking at the conflicts that can arise in diverse work environments. You will learn about why conflicts occur and how you can develop norms to address them. By the end of the module, you will be able to have better conversations related to diversity issues in the workplace.
4 Stunden zum Abschließen
8 Videos (Gesamt 55 min), 2 Lektüren, 2 Quiz
8 Videos
Why Conflicts Occur5m
Conflict Types and Origins5m
Addressing Representational Gaps5m
Conflict Resolution Strategies6m
Addressing Oppression-Based Conflict5m
Interview with Marybeth Gasman22m
M3 Recap1m
2 Lektüren
5 Keys To Dealing with Workplace Conflict by Mike Myatt (3 pages)10m
Representational Gaps, Information Processing and Conflict in Functionally Diverse Teams (14 pages)10m
1 praktische Übung
Module 3 Quiz16m
3 Stunden zum Abschließen
Diversity Case Study
In this module, you will get a practical perspective on managing diversity in teams by looking at real life cases of companies creating a more inclusive workplace. Looking at the experience of Google, Nike and UnitedHealthcare, you will see how major businesses are applying specific strategies and techniques for overcoming barriers to inclusion.
3 Stunden zum Abschließen
9 Videos (Gesamt 50 min), 2 Lektüren, 2 Quiz
9 Videos
High Performance on Diverse Teams2m
Creating Inclusion Through Participation4m
Nike Introduction3m
Nike Goals3m
Nike Roles2m
Nike Norms2m
Interview with Jacqui Barton23m
M4 Recap1m
2 Lektüren
Nike's recent diversity challenge10m
Global Leadership: Working Across Borders10m
1 praktische Übung
Module 4 Quiz14m
Top-Bewertungen von Optimizing Diversity on Teams
Learning about micro-aggressions changed my life - personally and professio
Right on topic for the issues I'm seeing in the workplace
Über University of Pennsylvania
The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
Über den Spezialisierung Culture-Driven Team Building
Master the strategies and tools that enable you to form, join and lead teams more effectively.
In this five-course specialization, you learn how to:
· Recognize aspects of team culture
· Draw out the collective wisdom of diverse teams
· Handle conflict
· Establish common ground rules
· Maximize team performance
· Create a team culture of continuous learning
The program culminates in a capstone project in which you apply the skills you learned. You observe, diagnose and make recommendations to solve a team culture problem in a real-world case provided by N2Growth, a global consultancy focused on cultural transformation and leadership development.
Häufig gestellte Fragen
Was sind Coursera Plus und die zugehörige Rückerstattungsrichtlinie?
Wann erhalte ich Zugang zu den Vorträgen und Aufgaben?
Sobald Sie sich für ein Zertifikat angemeldet haben, haben Sie Zugriff auf alle Videos, Quizspiele und Programmieraufgaben (falls zutreffend). Aufgaben, die von anderen Kursteilnehmern bewertet werden, können erst dann eingereicht und überprüft werden, wenn Ihr Unterricht begonnen hat. Wenn Sie sich den Kurs anschauen möchten, ohne ihn zu kaufen, können Sie womöglich auf bestimmte Aufgaben nicht zugreifen.
Was bekomme ich, wenn ich diese Spezialisierung abonniere?
Wenn Sie sich für den Kurs anmelden, erhalten Sie Zugriff auf alle Kurse der Spezialisierung und Sie erhalten nach Abschluss aller Arbeiten ein Zertifikat. Ihr elektronisches Zertifikat wird zu Ihrer Seite „Errungenschaften“ hinzugefügt – von dort können Sie Ihr Zertifikat ausdrucken oder es zu Ihrem LinkedIn Profil hinzufügen. Wenn Sie nur lesen und den Inhalt des Kurses anzeigen möchten, können Sie kostenlos als Gast an dem Kurs teilnehmen.
Wie erfolgen Rückerstattungen?
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