Dieser Kurs ist Teil der Spezialisierung Spezialisierung Human Resource Management: HR for People Managers

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Larry Bourgerie

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von

Spezialisierung Human Resource Management: HR for People ManagersUniversity of Minnesota

Über diesen Kurs

96.950 kürzliche Aufrufe

Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees.  Performance management is a process that helps managers achieve the goal of getting the best from their employees. 
In this third course in the Human Resources for People Managers specialization,  we will discuss the skills and key processes you will need to develop your employees to attain department and organizational goals.  These skills will include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.

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Kurs 3 von 5 in

Spezialisierung Human Resource Management: HR for People Managers

Ca. 15 Stunden zum Abschließen

Englisch

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Kompetenzen, die Sie erwerben

Performance Appraisal
Human Resources (HR)
Performance Management
Organizational Culture

Flexible Fristen

Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.

Zertifikat zur Vorlage

Erhalten Sie nach Abschluss ein Zertifikat

100 % online

Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.

Kurs 3 von 5 in

Spezialisierung Human Resource Management: HR for People Managers

Ca. 15 Stunden zum Abschließen

Englisch

Könnte Ihr Unternehmen von Mitarbeiterweiterbildungen für gefragte Kompetenzen profitieren?

Probieren Sie Coursera for Business aus

Dozent

Dozentenbewertung

4,69/5 (449 Bewertungen)

Larry Bourgerie

Senior Lecturer

Carlson School of Management, Department of Work and Organizations

64.648 Lernende

2 Kurse

von

University of Minnesota

The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

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Lehrplan - Was Sie in diesem Kurs lernen werden

Inhaltsbewertung96%(8,527 Bewertungen)

Woche

Woche 1

3 Stunden zum Abschließen

GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS

In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.

3 Stunden zum Abschließen

11 Videos (Gesamt 76 min)

11 Videos

1.1.1 Developing People (Course Introduction)9m

1.1.2 About Larry Bourgerie3m

1.1.3 Linking Performance Management to Financial Outcomes (ROI)5m

1.1.4 Culture and Performance Management - A Global Perspective3m

1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4m

1.2.2 Purposes and Design Elements of Effective Performance Management9m

1.2.3 The Impact of Effective Performance Management Both Internally and Externally7m

1.3.1 Strategic Performance Management Model7m

1.3.2 Perils of Poorly Implemented Performance Management5m

1.3.3 Role of Training in Performance Management Strategy6m

1.3.4 Performance Management's Link to Strategy13m

4 praktische Übungen

Managing Employee Performance Overview30m

Performance Management Fundamentals30m

Strategy and Performance Management30m

Developing Performance Management Systems30m

Woche

Woche 2

4 Stunden zum Abschließen

IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS

In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers.

4 Stunden zum Abschließen

12 Videos (Gesamt 78 min)

12 Videos

2.1.1 Behavior and Results: Aren't They Both Performance?6m

2.1.2 "Calculating" Performance8m

2.1.3 The Importance of Defining Performance5m

2.2.1 Traits, Behaviors, Results - What Is Important?7m

2.2.2 Performance-Task Skills vs Transferable Skills4m

2.2.3 Characteristics of Effective Performance Objectives13m

2.2.4 Developing Performance Standards6m

2.3.1 Are There Options When I am Measuring Performance6m

2.3.2 Why Use the Comparative Methods Approach?5m

2.3.3 Why Use the Absolute Methods Approach?3m

2.3.4 Why Use the Results Methods Approach?4m

2.3.5 Combo Method: Menu vs. Buffet5m

3 praktische Übungen

Defining Performance30m

Measuring Performance and Developing Objectives30m

Measuring Results and Behavior30m

Woche

Woche 3

4 Stunden zum Abschließen

TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT

In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews.

4 Stunden zum Abschließen

13 Videos (Gesamt 99 min), 2 Lektüren, 4 Quiz

13 Videos

3.1.1 Benefits and Purposes of Performance Reviews10m

3.1.2 Steps in Conducting an Effective Review15m

3.1.3 Components of a Review Form2m

3.1.4 Timing and Frequency of Reviews5m

3.1.5 Developing an Individual Development Plan4m

3.2.1 Components of Effective Feedback13m

3.2.2 What is Multi Rater Feedback?6m

3.2.3 Pros and Cons of Multirater Feedback8m

3.2.4 Costs of not Giving Feedback8m

3.3.1 Identifying Types of General Rating Errors7m

3.3.2 Rating Errors and Practical Impact5m

3.3.3 Training to Minimize Manager Bias In the Rating Process4m

3.3.4 Best Practices to Minimize Legal Exposure4m

2 Lektüren

Performance Review TED Talk10m

NY Times Article on Giving Effective Feedback10m

4 praktische Übungen

Effective Reviews30m

Effective Feedback30m

Preventing Rater Bias30m

Tools for Effective Performance Management30m

Woche

Woche 4

4 Stunden zum Abschließen

CREATING A POSITIVE PERFORMANCE CULTURE

You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture.

4 Stunden zum Abschließen

11 Videos (Gesamt 87 min)

11 Videos

4.1.1 Role of Culture in Performance Management4m

4.1.2 What is Culture?6m

4.1.3 Fundamentals of Civility -The 3 R's6m

4.2.1 What is a Culture of Incivility?7m

4.2.2 Impact of Culture Incivility (Individuals & Teams)8m

4.2.3 Hard and Soft Costs of Incivility on Organizations7m

4.2.4 Culture's Impact on Performance Management6m

4.3.1 Building on Your Values and Strengths8m

4.3.2 Creating and Reinforcing Performance Norms and Values9m

4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11m

4.3.4."Walk the Talk": Model the Behavior Where You Are11m

4 praktische Übungen

Role of Culture in the Organization30m

The High Cost of Incivility30m

Creating and Maintaining a Performance Management Culture30m

Creating a Positive Performance Culture30m

Bewertungen

4.7

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5 stars
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4 stars
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3 stars
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2 stars
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1 star
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Top-Bewertungen von MANAGING EMPLOYEE PERFORMANCE

von PC6. Jan. 2020

Professor Larry Bourgerie is excellent and his notes and style of teaching are exceptional. I believe you can read those notes like a storybook and come out tops. Absolutely loved it.

von JD19. März 2021

This course war quite fulfilling. I learned so much helpful information that will not only help with refining my own skills but helping with the overall advancement or practices at my organization.

von N25. Juli 2020

I was searching for a course that would teach me something about managing employees but Larry Bourgerie left me with so much more than that! I'm really glad I took this course.

von CC4. Dez. 2021

Thank you Larry for the wonderful course and excellent, clear delivery of concepts with relevant examples which made the understanding very easy. Very useful course. Many many thanks.

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Über den Spezialisierung Human Resource Management: HR for People Managers

Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge?

This specialization provides a robust introduction to the key principles, policies, and practices of human resource management. The specialization begins with a foundational course that considers alternative approaches to managing human resources, provides a background to the U.S. legal context in which employees are hired, fired, rewarded, and managed, and outlines the different reasons that people are motivated to work. The remaining three courses tackle three core areas that all managers should understand: hiring employees, evaluating their performance, and rewarding them. Throughout the courses, an accessible, scientific approach is embraced such that best practices and practical tips are informed by research, but presented in accessible, applied ways. Upon completing the specialization, learners will have a deeper understanding of what works in the workplace, including a toolkit of best practices for hiring, managing, and rewarding employees. The specialization will be valuable for managers and entrepreneurs taking on these responsibilities as well as anyone else interested in the fundamental principles of human resource management. The Capstone Project will provide an opportunity to apply this knowledge to a real situation, including your own organization or work unit if desired.

Human Resource Management: HR for People Managers

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Der Kurs bietet möglicherweise keine Gastoption an. Sie können stattdessen eine kostenlose Testversion ausprobieren oder finanzielle Unterstützung beantragen.
Der Kurs kann stattdessen "Vollständiger Kurs ohne Zertifikat" anbieten. Mit dieser Option können Sie alle Kursmaterialien einsehen, die erforderlichen Aufgaben einreichen und eine Endnote erhalten. Dies bedeutet auch, dass Sie kein Zertifikat erwerben können.
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