Über diesen Kurs
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Ca. 15 Stunden zum Abschließen

Empfohlen: 4 weeks of study, 3-5 hours/week...

Englisch

Untertitel: Englisch, Koreanisch, Vietnamesisch, Arabischer Raum

Kompetenzen, die Sie erwerben

Performance AppraisalHuman Resources (HR)Performance ManagementOrganizational Culture

100 % online

Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.

Flexible Fristen

Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.

Ca. 15 Stunden zum Abschließen

Empfohlen: 4 weeks of study, 3-5 hours/week...

Englisch

Untertitel: Englisch, Koreanisch, Vietnamesisch, Arabischer Raum

Lehrplan - Was Sie in diesem Kurs lernen werden

Woche
1
2 Stunden zum Abschließen

GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS

In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.

...
11 Videos (Gesamt 76 min), 4 Quiz
11 Videos
1.1.4 Culture and Performance Management - A Global Perspective3m
1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4m
1.2.2 Purposes and Design Elements of Effective Performance Management9m
1.2.3 The Impact of Effective Performance Management Both Internally and Externally7m
1.3.1 Strategic Performance Management Model7m
1.3.2 Perils of Poorly Implemented Performance Management5m
1.3.3 Role of Training in Performance Management Strategy6m
1.3.4 Performance Management's Link to Strategy13m
4 praktische Übungen
Managing Employee Performance Overview10m
Performance Management Fundamentals10m
Strategy and Performance Management10m
Developing Performance Management Systems20m
Woche
2
4 Stunden zum Abschließen

IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS

In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers.

...
12 Videos (Gesamt 78 min), 4 Quiz
12 Videos
2.2.1 Traits, Behaviors, Results - What Is Important?7m
2.2.2 Performance-Task Skills vs Transferable Skills4m
2.2.3 Characteristics of Effective Performance Objectives13m
2.2.4 Developing Performance Standards6m
2.3.1 Are There Options When I am Measuring Performance6m
2.3.2 Why Use the Comparative Methods Approach?5m
2.3.3 Why Use the Absolute Methods Approach?3m
2.3.4 Why Use the Results Methods Approach?4m
2.3.5 Combo Method: Menu vs. Buffet5m
3 praktische Übungen
Defining Performance10m
Measuring Performance and Developing Objectives10m
Measuring Results and Behavior10m
Woche
3
3 Stunden zum Abschließen

TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT

In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews.

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13 Videos (Gesamt 99 min), 2 Lektüren, 4 Quiz
13 Videos
3.1.4 Timing and Frequency of Reviews5m
3.1.5 Developing an Individual Development Plan4m
3.2.1 Components of Effective Feedback13m
3.2.2 What is Multi Rater Feedback?6m
3.2.3 Pros and Cons of Multirater Feedback8m
3.2.4 Costs of not Giving Feedback8m
3.3.1 Identifying Types of General Rating Errors7m
3.3.2 Rating Errors and Practical Impact5m
3.3.3 Training to Minimize Manager Bias In the Rating Process4m
3.3.4 Best Practices to Minimize Legal Exposure4m
2 Lektüren
Performance Review TED Talk10m
NY Times Article on Giving Effective Feedback10m
4 praktische Übungen
Effective Reviews10m
Effective Feedback10m
Preventing Rater Bias10m
Tools for Effective Performance Management20m
Woche
4
2 Stunden zum Abschließen

CREATING A POSITIVE PERFORMANCE CULTURE

You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture.

...
11 Videos (Gesamt 87 min), 4 Quiz
11 Videos
4.2.1 What is a Culture of Incivility?7m
4.2.2 Impact of Culture Incivility (Individuals & Teams)8m
4.2.3 Hard and Soft Costs of Incivility on Organizations7m
4.2.4 Culture's Impact on Performance Management6m
4.3.1 Building on Your Values and Strengths8m
4.3.2 Creating and Reinforcing Performance Norms and Values9m
4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11m
4.3.4."Walk the Talk": Model the Behavior Where You Are11m
4 praktische Übungen
Role of Culture in the Organization10m
The High Cost of Incivility10m
Creating and Maintaining a Performance Management Culture10m
Creating a Positive Performance Culture20m
4.7
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Top reviews from Managing Employee Performance

von BOJul 1st 2018

Another great course. This course explains and delivers the benefits of having clear goals and objectives that outline who, what, and when of the employee and reduces any surprises to expectations!

von INAug 18th 2018

Excellent course.\n\nVery engaging author and teacher. Amazing coursework - Specifically regarding the Management by Objectives approach. Very intuitive design, and great value for money.

Dozent

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Larry Bourgerie

Senior Lecturer
Carlson School of Management, Department of Work and Organizations

Über University of Minnesota

The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations....

Über die Spezialisierung Human Resource Management: HR for People Managers

Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge? This specialization provides a robust introduction to the key principles, policies, and practices of human resource management. The specialization begins with a foundational course that considers alternative approaches to managing human resources, provides a background to the U.S. legal context in which employees are hired, fired, rewarded, and managed, and outlines the different reasons that people are motivated to work. The remaining three courses tackle three core areas that all managers should understand: hiring employees, evaluating their performance, and rewarding them. Throughout the courses, an accessible, scientific approach is embraced such that best practices and practical tips are informed by research, but presented in accessible, applied ways. Upon completing the specialization, learners will have a deeper understanding of what works in the workplace, including a toolkit of best practices for hiring, managing, and rewarding employees. The specialization will be valuable for managers and entrepreneurs taking on these responsibilities as well as anyone else interested in the fundamental principles of human resource management. The Capstone Project will provide an opportunity to apply this knowledge to a real situation, including your own organization or work unit if desired....
Human Resource Management: HR for People Managers

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