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This is a very important subject & should be widely taught & brought into the education system so that we can learn this in school already & be set for life. It is well taught but the way it is presented here is only on a weekend seminar level & not a university class. This class needs to get up-graded adding assignements per week from easy to challanging situations so that one gets to practice since this subject needs practice so that one remembers what to do when under pressure & for the long-term. It needs reflective journaling entries that other students can read and give feed-back on. I don't want to be told go & get help from a coach after taking a university class. I expect that I can apply this rather well after taking a university class. Also the test questions should have the correct answers after the marking so that one can understand what is meant in this context since some of it could be also seen differently. Coursera has all of that set up for instructors to make use of. Please work this course over making use of all of these features. The e-mail that was sent out by the instructor after finishing this course has only 6 of the 7 skills listed. Skill 5 is missing. As a real university class it needs some literature references of this subject and of the mentioned research. I am sure that this senior instructor is fully capable of improving this class to a real university class.

A very important aspect of performance management is giving feedback, I re-learned a few things and came through new practices and concepts in some cases... However, I have the following improvement suggestions: 1. The lecture delivery could be better, lacked personal touch as clearly it was read from another sceen... 2. The quizzes should be designed in a more intellectually challenging manner more focusing on understanding of concepts... 3. If the answer is incorrect, the feedback should mention why the answer is incorrect and also hint what the right answer can be, as a point to think for the trainee... 4. The final test consisted of 35+ questions (so far I remember), which means failing this test would require a trainee to repeat the whole questionnaire as well... also, without the proper answer hints, it will be too difficult for him/her to understand what was wrong in his answer.

Nonetheless, I enjoyed doing the course and look forward to apply these techniques at work more frequently.

Thanks so much for this opportunity. It has been a great experience for me to learn about this topic. I believe it's really helpful to apply it not only in our working places, but in our daily live as well. The videos for the course are done in a very clear way, so you can follow them from the beginning until the end. For me it's just the right amount of material to be done while people are working. I would appreciate if you would post the reading materials so we all can benefit from them. Thanks again

Over the course of many years as team lead, I could see that giving feedback is quite a challenging endavor. I often asked myself what do's and dont's are and was thrilled to attend this course, when I came across it (quite by coincidence). I would highly recommend this course to any person, who is interacting with other people, as giving feedback goes far beyond the role of people leader.

While the content was good, the delivery could have been better. Watching the videos you had a feeling as if the lecturer was reading off text on screen instead of watching to the camera / talking to the audience. And while the topic was "Giving Helpful Feedback" there was no specific feedback while taking the weekly tests - something that other courses have managed to provide.

In general a well structured and well recorded course.

Easy to follow.

Naturally the course cannot substitute practice and it's good that the lecturer indeed suggest to practice using a coach.

Some of the examples might be too simple, and it can be discussed if we should think that giving feedback to an employee is something similar to educating a child.

I found this course very insightful. It has actually helped me identify from both an employee and leadership perspective why I have flourished or failed in both roles. Thanks for providing a way to share this content with people online so that anyone in the world can share in the experience and knowledge.

I enjoyed this course and found the information on constructive work related feedback and suggestions useful. I did not pay, therefore I was not allowed to take the quizzes to complete the course. I am very grateful for the opportunity I had to view and learn from the provided lessons. Thank you :)

Short concise lessons which can be put into use immediately. It would have been great for a hyperlink to the final exam results to the lesson to review/re-examine. This was my first course with Coursera so may be user error, but that would have been helpful to review where I missed questions.

It actually gets your thoughts re-engaged from lecture and shift of terminologies more immersed in reviewing. It is very interesting how data driven facts can somehow be really different by cultural drives. Which it also advises. In other words, its challenging and has taught me a lot!

I really liked this course!

It had great examples to help us understand more what to expect in certain situations and to get us prepared for it, not just in workplaces but also in our day-to-day lives. It helps us think and find a good way to deal with the situation before we act.

Indeed a very helpful course. I know this for sure - As I went through the course, I consciously practiced some of the principles outlined and found the same very practical and result oriented.

Many of the learnings are useful in both, professional as well as personal life.

Excellent course BUT the final assessment was not helpful because it depended on memorizing/retrieving information from previous videos I have watched and passed their assessments. I would've rathered having case studies questioned than the confusing MCQs.

Thank you

Good course on giving feedback! Has a lot of examples, the larning modules are spaced in good intervals and the course content is very informative and easy to understand.

If possible, i would've liked to see more tests on the subject matter.

The course was very helpful. Gave me a fair idea of how to give feedback to different employees in different manners and approaches. I could identify which are the areas I need to focus and work on to build a good and aligned team.

Absolutely exceptional this course is! The power of a feedback can be understood and giving effective feedback can be learned effortlessly through various examples, researches, facts and figures to be better leaders at our places.

Useful class to learn a methodology that can be applied in both our professional and personal lives: how to improve communication with people, how to get more prepared before delivering feedback without creating an argument.

This is a good course. It is helpful and information is arranged strategicaly. However, the visuals (grpahs, figures, everything else) used in the videos could be much improved. Overall, excellent course, otherwise.

Very useful content, but the delivery was awkward and not as polished as other courses I've taken from Coursera. Sound quality can be improved, as well as just removing the annoying jingle at the end of every video.

The teacher taught this course pretty well. But the content covered in this course is relatively simple. (Maybe it is meant to be like this, suitable for everyone)

The exams and quizzes are too simple as well.

the course was helpfull in understanding how you can be effective when giving positive and negative feedback, how to encourage desired behaviors and how to navigate negative behavior towards desired goals

Only directed to business situations. Probably great for managers. Some of the ideas I'm sure could work in personal situations as well but hard to know exactly how or which ones.