Sep 07, 2016
I like it and I did never imagined the abundance of its content based on today's market.\n\nReally the course helped me a lot and immediately started implementing what I learned.\n\nThank you Coursera
Jan 07, 2018
Very well done, these teachers and other important figures involved in the course are sharing extensive knowledges and they are teaching very clearly making the topic easy to comprehend, BRAVO!!!
von Hugo M M•
Mar 02, 2016
Great course for introducing the fundamentals of hotel management and hotel distribution. This course enables us to learn important concepts related to hotel distribution and apply them in real-life situations through the course assignments. As well as this it is not necessary any relevant background to understand the concepts presented however it may be recommended basic financial/economics knowledge.
I think that adding some quizzes during the videos would be interesting and productive as it would allow students to assure that all the concepts were understood.
von Victor M•
May 01, 2020
I learned a lot about the ways hotels acquire customers. The different ways to advertise, and the costs associated. What I found is that Booking.com and Expedia have pretty much cornered the market. I was hoping to discover some secret way to find customers cheaply, that most others have not discovered yet so I could stick out in the crowd. It seems like there aren't many alternatives where your paying 30% to the OTA's. Overall it was very informative and I am happy I took the course!
von oiram i•
Apr 13, 2020
the peer review process is a bit disappointing, there are a couple of folks who do not understand me, or are grading based on their interpretation of the queries.. my answers are comprehensive and well written and well thought out and it is off putting to watch one particular fellow constantly grade me with 3's in any case the info is good and i am enjoying the course... i am stuck now waiting for a final peer grade to move onto rev mgmt, can we accelerate the grading process?
von Kim D L•
Jan 23, 2018
This course is helpful and suitable for those who is green and want to have understand more about the hospitality industry. However, some information needs to be updated. Latest articles for complementary readings should also be added in order for the learners to have a better understanding and comparison about what's happening in this industry nowadays.
von Nikhil H•
Jul 11, 2017
Very thorough with the current practices and trends, the fundamentals of hotel distribution introduces you to key opportunities present to a manager and explores evolving avenues that the hotel owner must keep up with. The bird's eye view of distribution helps one understand the complexity of the industry in today's times.
von Deleted A•
Feb 16, 2018
A VERY INTERESTING AND WELL EXPLAINED COURSE.
THIS COURSE WILL GIVE YOU GOOD KNOWLEDGE AND MORE THAN A BASIC SKILL ON WHAT IS REALLY IMPORTANT FOR AN HOTEL TO ACCOMPLISH MORE GOALS IN THE ADVERTISING FIELD AND HOW TO MAINTAIN HIS WEBSITE COMPETITIVE AND HOW TO DEAL WITH OTHER TRAVEL AGENT
von Svetlana G•
Dec 10, 2018
The course is very well structured, materials are comprehensive. I like the flexibility within deadlines, but good to have deadlines too for stimulation. What I would like to understand more is how my assignments get the final % marks and any feedback would be useful to receive.
von Laurence M•
May 01, 2020
The class was interesting but old a bit. The articles we had to read date from 2015 and most of them were not even available anymore. It would have been cool to look up closer at platforms used by hotels in their distribution segment like GDA, CMS, PMS and a booking engine.
von Shona J N•
May 19, 2020
A lot of the course material is pulled directly from the industry and is challenging, but easy enough to understand for a person with some background knowledge. The material has to be updated, most articles etc are from 2015 and some are not relevant anymore!
von Sergei S•
Apr 19, 2019
Due to date of publication some information is out of date. Few links are missing and some parts need to be revised. But overall this course is absolutely essential for anyone willing to put the base under his knowledge of hospitality.
von Andriana M•
Jun 22, 2020
It was a very interesting course and it;s suitable for both those who work or don;t at the hotwl industry.It's worth the try and especialy the videos with the representers of Booking.com and Expedia.com were absolutely helpful.
Jan 04, 2020
Very interesting introduction to the fundamentals of hotel distribution. The material is not outdated (2015) but should included more recent documentation, as we are in 2020 now... Also, many links are not available.
von James C•
Jun 09, 2017
Learning from basic. The material is enough for fundamental level.
The exam question was a bit difficult because there was no similar examples in the course.
von Chen T E M•
Jan 18, 2016
Very insightful. Highly recommended for anyone who is new to hotel revenue management. A good foundation course for hotel marketing and distribution.
von Daniele A R A•
Mar 13, 2018
Review assignments by colleagues I believe is not the best way to learn and avaluate, teachers must do that, our grades must be given by teachers.
von Simone A•
Jul 09, 2017
Extremely informative. Wait for grades can sometimes be annoying.
Information delivered in a very clear and understandable manner.
von Israel N A•
May 11, 2020
Well explained, concise and quick.
I would have expected more of the complementary readings. 2015 articles are not relevant any more
von Darshana T•
Apr 07, 2020
Clear explanations, good overview and content. Some links provided are not updated, it would be great if this could be looked into.
von Jill F•
Oct 18, 2015
Subjects are not covered in depth but it's a comprehensive overview. Looking forward to the next courses in the specialization.
von Pitanu B•
Apr 09, 2020
I found the course very interesting, even after having been in the travel industry for several years. I would l recommend it.
von Antonio V•
Jun 02, 2019
I think its great basic course .
Feedback on the coursework its too slow , however there is great content in it.
von Uday P•
May 24, 2020
Excellent content for a beginner in this field. The content is interesting and the instructor is engaging.
von Siddhant P G•
May 13, 2020
Absolutely creative and easy to understand! Thank you ESSEC Business school for this wonderful course.
von Emma K•
Jul 25, 2020
A comprehensive, beginners overview of the hotel industry. Reinforces industry knowledge.
von Bhuban C U•
Sep 23, 2018
I am satisfied about this course and if you give me this opportunity to work with us.