This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.
Dieser Kurs ist Teil der Spezialisierung Spezialisierung International Business Essentials
von
Spezialisierung International Business EssentialsUniversity of LondonÜber diesen Kurs
47,938 kürzliche Aufrufe
Karriereergebnisse der Lernenden
50%
ziehen Sie für Ihren Beruf greifbaren Nutzen aus diesem Kurs
17%
erhalten Sie eine Gehaltserhöhung oder Beförderung
Zertifikat zur Vorlage
Erhalten Sie nach Abschluss ein Zertifikat
100 % online
Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.
Kurs 2 von 6 in
Flexible Fristen
Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.
Ca. 20 Stunden zum Abschließen
Englisch
Untertitel: Englisch
Kompetenzen, die Sie erwerben
Management StylesChange ManagementCommunicationLeadership
Karriereergebnisse der Lernenden
50%
ziehen Sie für Ihren Beruf greifbaren Nutzen aus diesem Kurs
17%
erhalten Sie eine Gehaltserhöhung oder Beförderung
Zertifikat zur Vorlage
Erhalten Sie nach Abschluss ein Zertifikat
100 % online
Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.
Kurs 2 von 6 in
Flexible Fristen
Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.
Ca. 20 Stunden zum Abschließen
Englisch
Untertitel: Englisch
von
University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Lehrplan - Was Sie in diesem Kurs lernen werden
5 Stunden zum Abschließen
How to Measure a Manager's Level of Effectiveness
This week we will be looking to explore the following key areas;<BR>* the key aspects of management, both in theory and reality<BR>* the similarities and differences between leadership and management<BR>* how the stakeholder added value of a manager’s contribution can be measured<BR>* the essential requirement for a manager to embrace and successfully manage change<BR><BR>At the end of this week, learners will be;<BR>(1) able to understand and apply the key attributes of a manager<BR>(2) aware of the possible differences between a leader and a manager<BR>(3) able to measure levels of a manager’s performance and organisational added value<BR>(4) familiar with the key stages of effective change management
5 Stunden zum Abschließen
21 Videos (Gesamt 195 min), 9 Lektüren, 1 Quiz
21 Videos
Key Concept: An Introduction to Frameworks of Management Roles1m
Key Concept: Mintzberg's Framework of Ten Management Roles and Fayol's Principles of Management13m
Key Attributes for an Effective Manager16m
Key Skills from the CMI | Paul Taylor11m
Key Skills from CIMA | Interview with Andrew Harding9m
Attributes of a Manager: Decision Making | Interview with Andrew Harding5m
Interview with Jan Cameron | Key Management Skills10m
Ashridge College | Management Styles3m
Case Study: An Introduction to Management Skills50
Case Study: Management Skills | Example6m
Interview with Mary Stiasny | Women in Leadership15m
Interview with Claire Taylor | Leadership18m
Case Study: Interview with Stephen Hobbs | Key Skills for Leadership and Management13m
Leadership vs Management12m
Gary Yukl | Building Expert Power10m
Introduction | How to Measure a Manager's Level of Effectiveness3m
Case Study: An Introduction to the Effectiveness of Operational Managers1m
Case Study: The Effectiveness of Operational Managers | Example 115m
Case Study: The Effectiveness of Operational Managers | Example 217m
Week 1 Summary3m
9 Lektüren
CMI | Henri Fayol10m
CMI | Henry Mintzberg10m
CMI | What Attributes Do I Need?10m
The Psychology of Leadership10m
CMI | Understanding Management and Leadership Styles10m
CMI | Adair's Action-Centred Leadership10m
The Six Griefs of Good Leadership10m
7 Habits of Remarkably Effective Leaders10m
CMI | Stephen Covey10m
1 praktische Übung
End of Week Quiz26m
5 Stunden zum Abschließen
How to Achieve Optimum Team Delivery
By the end of week two, learners will be able to understand and explain the main features and roles of a team, have an understanding of how to resource and develop a team, and how to achieve and measure optimum team delivery. At the end of the week, learners will be given a peer review assessment, where they will be asked to reflect on a scenario and share their answers to the set questions.
5 Stunden zum Abschließen
9 Videos (Gesamt 111 min), 9 Lektüren, 1 Quiz
9 Videos
Key Concept | Effective Teamwork and Belbin's Team Roles9m
Case Study | Workplace Applications of Belbin's Team Roles7m
Case Study: Interview with Stephen Hobbs | Building an Effective Team14m
Interview with Graham Chase | Teamworking27m
Interview with Jan Cameron | Building an Effective Team12m
Case Study: Interview with Valentina Lorenzon | Collaborative Relationships9m
Case Study: Managing a Team to Optimum Performance22m
Week 2 Summary3m
9 Lektüren
CMI | Belbin's Team Roles10m
CMI | Steps in Successful Team Building10m
Three Obstacles to Shaping an Effective Team (And How to Overcome Them)10m
CMI | Tuckman's Stages of Team Development10m
CMI | Lencioni's Five Dysfunctions of a Team10m
CMI | Developing Trust10m
CMI | 5 Ways to Bridge the Trust Gap Between Senior and Middle Management10m
CMI | How To Use Feedback to Make Your Team Perform Like the All Blacks10m
Ted Talk | How To Save The World (Or At Least Yourself) From Bad Meetings10m
3 Stunden zum Abschließen
How a Manager Can Motivate Their Team
Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees.
3 Stunden zum Abschließen
6 Videos (Gesamt 40 min), 12 Lektüren, 1 Quiz
6 Videos
Key Concept: Motivational Theories | Introduction8m
Herzberg's Motivation | Hygiene Theory7m
McGregor's Theory X and Theory Y Models9m
Adams' Equity Theory7m
Week 3 Summary3m
12 Lektüren
Herzberg and Hygiene Factors10m
McGregor's Theory X, Theory Y10m
Adams' Equity Theory10m
Maslow's Hierarchy of Needs10m
CMI | Vroom's Expectancy Theory10m
Further Reading: Motivation10m
CMI | Motivate Me, or I'm Changing Job10m
CMI | The Hawthorne Experiments10m
Ten Ways To Kill Your Team's Motivation By Accident10m
CMI | Motivating Your Team10m
CMI | Motivating the Demotivated10m
CMI | What Highly Engaged Staff Need From Their Managers10m
1 praktische Übung
End of Week Quiz30m
6 Stunden zum Abschließen
Managing Change
This week we will be looking to explore the following key area:<BR><BR>
6 Stunden zum Abschließen
15 Videos (Gesamt 154 min), 7 Lektüren, 1 Quiz
15 Videos
Interview with Graham Chase | Communication Skills14m
Case Study: Communication Strategy17m
Case Study: Interview with Stephen Hobbs | Workplace Communication16m
Case Study: Interview with Michael Davis | The Role of I.T.12m
Key concept | Verbal and Non-Verbal Communication58
Verbal and Non-Verbal Communication31m
Key Concept: Frameworks for Managing Change | Introduction2m
Key Concept | Kurt Lewin's 3 Step Change Management Model5m
Key Concept: Kotter's 8-Step Change Model10m
Key Concept | Kubler-Ross's 5-Stage Model4m
Case Study: An Introduction to the Applications of the Frameworks for Managing Change5m
Case Study: Applications of the Frameworks for Managing Change9m
Case Study: Interview with Reetu Kansal | Key Skills in Managing Change12m
Summary of Week 4 and the Course4m
7 Lektüren
Kurt Lewin's Change Model10m
Kotter's 8-Step Change Model10m
Hard and Soft Factors of Change10m
Changing Change Management10m
Ted Talk | 5 Ways to Lead in an Era of Constant Change10m
Ackerman and Anderson10m
What Makes an Effective Change Agent?10m
Bewertungen
Top-Bewertungen von MANAGEMENT SKILLS FOR INTERNATIONAL BUSINESS
von AB21. Mai 2017
The material is more complex and challenging than the first course in this series, but from the perspective of one who is starting to learn about management skills, it is definitely worth it.
von MB18. Dez. 2019
It's a nice and interesting course with a huge amount of a valuable information but it could be better if there is a little bit fewer case study's videos.
von MN14. März 2018
Excellent course content. Materials are easy to understand and overall i had a great experience taking this course. Glad i passed it too!
von KX5. Okt. 2017
It's rare to be able to say a module changed the way you think and how you behave. I wish I had encountered this sooner in my career.
Über den Spezialisierung International Business Essentials
This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.
If completed successfully, you may be able to use your certificate from this specialisation as part of the application process for the University of London Global MBA.
This Specialisation is endorsed by CMI.
Häufig gestellte Fragen
Wann erhalte ich Zugang zu den Vorträgen und Aufgaben?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
Was bekomme ich, wenn ich diese Spezialisierung abonniere?
Wenn Sie sich für den Kurs anmelden, erhalten Sie Zugriff auf alle Kurse der Spezialisierung und Sie erhalten nach Abschluss aller Arbeiten ein Zertifikat. Ihr elektronisches Zertifikat wird zu Ihrer Seite „Errungenschaften“ hinzugefügt – von dort können Sie Ihr Zertifikat ausdrucken oder es zu Ihrem LinkedIn Profil hinzufügen. Wenn Sie nur lesen und den Inhalt des Kurses anzeigen möchten, können Sie kostenlos als Gast an dem Kurs teilnehmen.
Wie erfolgen Rückerstattungen?
Wenn Sie ein Abonnement abgeschlossen haben, erhalten Sie eine 7-tägige, kostenlose Testversion, die Sie gebührenfrei wieder kündigen können. Danach gewähren wir keine Rückerstattungen mehr, aber Sie können Ihr Abonnement jederzeit kündigen. Lesen Sie unsere vollständige Rückerstattungsrichtlinie.
Ist finanzielle Unterstützung möglich?
Ja, Coursera bietet für Kursteilnehmer, die sich die Kursgebühr nicht leisten können, finanzielle Unterstützung an. Bewerben Sie sich dafür, indem Sie auf den Link für finanzielle Unterstützung links unter der Schaltfläche „Anmelden“ klicken. Sie werden zum Ausfüllen eines Antrags aufgefordert und werden bei Genehmigung benachrichtigt. Diesen Schritt müssen Sie für jeden Kurs der Spezialisierung ausführen, auch für das Abschlussprojekt. Mehr erfahren
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