Über diesen Kurs

16,438 kürzliche Aufrufe

Karriereergebnisse der Lernenden

25%

nahm einen neuen Beruf nach Abschluss dieser Kurse auf

29%

ziehen Sie für Ihren Beruf greifbaren Nutzen aus diesem Kurs
Zertifikat zur Vorlage
Erhalten Sie nach Abschluss ein Zertifikat
100 % online
Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.
Flexible Fristen
Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.
Ca. 8 Stunden zum Abschließen
Englisch
Untertitel: Englisch

Was Sie lernen werden

  • Review essential elements of a safety culture.

  • Describe how healthcare organizations identify and mitigate safety hazards.

  • Identify how patients and family members contribute to developing a safety culture.

  • Identify strategies for improving communication and teamwork .

Kompetenzen, die Sie erwerben

CommunicationHealthcare LeadershipOrganizational CulturePatient Safety

Karriereergebnisse der Lernenden

25%

nahm einen neuen Beruf nach Abschluss dieser Kurse auf

29%

ziehen Sie für Ihren Beruf greifbaren Nutzen aus diesem Kurs
Zertifikat zur Vorlage
Erhalten Sie nach Abschluss ein Zertifikat
100 % online
Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.
Flexible Fristen
Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.
Ca. 8 Stunden zum Abschließen
Englisch
Untertitel: Englisch

Dozent

von

Johns Hopkins University-Logo

Johns Hopkins University

Lehrplan - Was Sie in diesem Kurs lernen werden

Woche
1

Woche 1

2 Stunden zum Abschließen

Patient Safety Culture and Just Culture

2 Stunden zum Abschließen
6 Videos (Gesamt 53 min), 2 Lektüren, 1 Quiz
6 Videos
Defining Safety Culture11m
The Influence of Safety Culture on Patient and Provider Outcomes10m
Measuring Culture14m
Just Culture7m
Application of Just Culture5m
2 Lektüren
11 Tenets of a Safety Culture10m
CUSP Tool: Culture Check-up Process10m
1 praktische Übung
Lesson 1 Quiz20m
Woche
2

Woche 2

2 Stunden zum Abschließen

Patient Safety, Quality, and the Patient Experience

2 Stunden zum Abschließen
6 Videos (Gesamt 47 min), 4 Lektüren, 1 Quiz
6 Videos
How Do We Measure the Patient Experience?7m
Patient and Family Centered Care and Engagement6m
Patient and Family Advisory Council: Definition and Roles5m
Engaging the Heart of the Caregiver5m
Using Improvement Science to Create a Positive Sustainable Patient Experience15m
4 Lektüren
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)10m
Centers for Medicare and Medicaid Services: Hospital Compare10m
Harnessing Evidence and Experience to Change Culture10m
Advancing the Practice of Patient and Family Centered Care in Hospitals10m
1 praktische Übung
Lesson 2 Quiz20m
Woche
3

Woche 3

2 Stunden zum Abschließen

Event Reporting and Second Victims

2 Stunden zum Abschließen
12 Videos (Gesamt 75 min), 2 Lektüren, 1 Quiz
12 Videos
Journey of an Event Report3m
Event Reporting and High Reliability3m
Using Event Reports to Improve Safety and Culture3m
Reporting Culture4m
Using Event Reports to Design Safer Systems: Part I2m
Using Event Reports to Design Safer Systems: Part II5m
A Sample Event Review Meeting12m
Introduction to the Learning from Defects Tool12m
Disclosure of Medical Errors2m
Second Victims7m
Peer Support: Making a Difference for Second Victims8m
2 Lektüren
Agency for Healthcare Research and Quality: Common Formats10m
Learning from Defects Tool10m
1 praktische Übung
Lesson 3 Quiz20m
Woche
4

Woche 4

2 Stunden zum Abschließen

Strengthening Safety Culture Through Teamwork

2 Stunden zum Abschließen
8 Videos (Gesamt 94 min), 3 Lektüren, 1 Quiz
8 Videos
Teamwork and the Science of Safety12m
Team Training15m
Communication11m
Leadership12m
Briefings and Debriefings10m
Measuring Teamwork for Improvement12m
Cross-unit Collaboration8m
3 Lektüren
TeamSTEPPS 2.010m
Care Coordination Measures Atlas Update10m
Edgar Schein: Humble Inquiry (Optional)10m
1 praktische Übung
Lesson 4 Quiz20m

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Über den Spezialisierung Patientensicherheit

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patientensicherheit

Häufig gestellte Fragen

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.

    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

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