How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.
Dieser Kurs ist Teil der Spezialisierung Spezialisierung Patient Safety
Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
von
Über diesen Kurs
Was Sie lernen werden
Describe why measurement is important to quality improvement work.
Locate external sources of quality and safety measures and associated performance data.
Identify those data that are useful for monitoring and evaluating quality improvement projects.
Kompetenzen, die Sie erwerben
Data AnalysisPerformance MeasurementProject Evaluation
Lehrplan - Was Sie in diesem Kurs lernen werden
Woche
11 Stunde zum Abschließen
Performance Measurement in Patient Safety and Quality
In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.
8 Videos (Gesamt 65 min), 1 Quiz
8 Videos
Donabedian's Model6m
Performance Measurement Domains4m
Specifying a Performance Measure and Common Data Source for Measurement10m
A Global Example of Performance Measurement in Healthcare: The International Consortium for Health Outcomes Measurement8m
Names to Know and Properties of a Good Measure9m
Challenges with Performance Measurement7m
Copy of Performance Measurement in Patient Safety and Quality8m
1 praktische Übung
Module 1 Quiz20m
Woche
23 Stunden zum Abschließen
Public Reporting of Performance Measures
In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.
10 Videos (Gesamt 55 min), 1 Quiz
10 Videos
Evidence of Impact & Maximizing the Benefits10m
Hospital Readmissions4m
HCAHPS5m
Hospital Mortality3m
HAIs5m
Hospital Compare6m
Interview with Renee Demski5m
Exploring the Leapfrog Group4m
Exploring My NHS3m
Woche
31 Stunde zum Abschließen
Interpreting Data and Telling Data's Story
In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.
6 Videos (Gesamt 58 min), 1 Quiz
6 Videos
Analysis Methods: Overview7m
Analysis Methods, Inferential Tools12m
Analysis Methods: Case Study12m
Visualization9m
Case Study on Visualization11m
1 praktische Übung
Module 3 Quiz20m
Woche
41 Stunde zum Abschließen
From Data to Action and Iteration
In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.
5 Videos (Gesamt 48 min), 1 Quiz
5 Videos
Use of Quantitative & Qualitative Data in QI Projects6m
Case Study: Improving Family Engagement in FCR7m
Using Data & Measures to Evaluate the Success of an Improvement Project12m
Case Study: Improving Medication Reconciliation on Hospital Admission15m
1 praktische Übung
Module 4 Quiz20m
Top reviews from Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
Finally we are here at the final stage. Interesting course content and Fantastic mentors. I am very grateful to both mentors and Coursera.
Great course by all standards and the lecturers too are fantastic
Dozent
Matt Austin
Assistant ProfessorAnesthesiology and Critical Care Medicine
Über Johns Hopkins University
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Über die Spezialisierung Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
Häufig gestellte Fragen
Wann erhalte ich Zugang zu den Vorträgen und Aufgaben?
Sobald Sie sich für ein Zertifikat angemeldet haben, haben Sie Zugriff auf alle Videos, Quizspiele und Programmieraufgaben (falls zutreffend). Aufgaben, die von anderen Kursteilnehmern bewertet werden, können erst dann eingereicht und überprüft werden, wenn Ihr Unterricht begonnen hat. Wenn Sie sich den Kurs anschauen möchten, ohne ihn zu kaufen, können Sie womöglich auf bestimmte Aufgaben nicht zugreifen.
Was bekomme ich, wenn ich diese Spezialisierung abonniere?
Wenn Sie sich für den Kurs anmelden, erhalten Sie Zugriff auf alle Kurse der Spezialisierung und Sie erhalten nach Abschluss aller Arbeiten ein Zertifikat. Ihr elektronisches Zertifikat wird zu Ihrer Seite „Errungenschaften“ hinzugefügt – von dort können Sie Ihr Zertifikat ausdrucken oder es zu Ihrem LinkedIn Profil hinzufügen. Wenn Sie nur lesen und den Inhalt des Kurses anzeigen möchten, können Sie kostenlos als Gast an dem Kurs teilnehmen.
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