Keeping patient safety and quality improvement projects on track, on time, and on budget is critical to ensuring their success. In this course, students will be introduced and given the opportunity to apply a series of tools to guide and manage patient safety and quality initiatives. These include tools for defining what success looks like, developing a change management plan, and conducting a pre-mortem to identify risks for project failure. This course will also provide tools for engaging stakeholders to ensure key players are invested in your project’s success.
Dieser Kurs ist Teil der Spezialisierung Spezialisierung Patient Safety
Designing for Sustainment: Keeping Improvement Work on Track (Patient Safety IV)
4.4
(22 ratings)
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Über diesen Kurs
2,100
2,100Was Sie lernen werden
Recognize the importance of planning for project sustainment.
Use the pre-mortem exercise to identify risks of project failure.
Design a change management plan that addresses technical and adaptive challenges.
Describe the 4E’s + 2 Model and its use to engage stakeholders.
Kompetenzen, die Sie erwerben
Change ManagementProject PlanningStaff Engagement
Lehrplan - Was Sie in diesem Kurs lernen werden
Woche
11 Stunde zum Abschließen
What Does Success Look Like?
In this module, learners will develop an understanding of what project sustainment is and why it is important, the potential risks to project sustainment, the importance of planning for sustainment from project inception, types of measures used in quality improvement projects and the attributes of each, how strategies for improvement were developed in two successful large-scale quality improvement initiatives. Learners will become familiar with the issues impacting sustainment and how they may be successfully addressed across the life span of a quality improvement project.
6 Videos (Gesamt 58 min)
6 Videos
Failure to Sustain6m
TRIP Plus 24m
Planning Ahead8m
What Measures?10m
Examples of Successfully Sustained Projects22m
Woche
22 Stunden zum Abschließen
Conducting a Premortem
In this module, learners will develop an understanding of what the Pre-Mortem exercise is and how it can be used to: improve project planning, surface threats to project success and sustainment, develop interventions to mitigate risk of project failure, create an action plan to maximize the application of Pre-Mortem results, and maintain awareness of threats to project success across the project lifespan. Learners will also develop familiarity with facilitation best-practices. The Pre-Mortem Exercise can be a powerful tool to identify and mitigate risks for project failure.
5 Videos (Gesamt 72 min), 1 Quiz
5 Videos
Facilitating a Pre-Mortem18m
Applying Results of a Pre-Mortem14m
Revisiting the Pre-Mortem8m
Pre-Mortem Demo Exercise20m
1 praktische Übung
Modules 1-2 Quiz20m
Woche
32 Stunden zum Abschließen
Change Management 101
In this module, learners will develop an understanding of: what is meant by change management, reasons for change initiative failure, change as a process, frameworks and processes for change, the differences between technical and adaptive work and the role of each in a change effort, leadership skills necessary for addressing adaptive change, identifying and engaging change effort stakeholders, managing conflict, developing a communication strategy for a change effort, applying a systems approach to change efforts.
8 Videos (Gesamt 72 min), 1 Quiz
8 Videos
Frameworks & Processes of Change15m
Adaptive vs. Technical Change3m
Adaptive Leadership3m
Stakeholder Analysis11m
Managing Conflict During Change11m
Communication as a Change Strategy3m
Methods of Changing Behavior11m
1 praktische Übung
Module 3 Quiz20m
Woche
44 Stunden zum Abschließen
Planning for Engagement Using the 4 E's + 2 Model
In this module, learners will develop an understanding of: the role of engagement in sustainability and spread, addressing barriers to engagement, potential areas of failure in sustaining change effort gains, the 2 E's of embedding and enduring and their role in sustainment, frameworks for sustaining change efforts, a real-world example of successful sustainment of a quality improvement initiative.
10 Videos (Gesamt 73 min), 2 Quiz
10 Videos
Key Implementation Concepts13m
Endure-Embed6m
A Model for Sustainability5m
A Practical Example of Sustainment10m
Expand7m
Expand: New Projects or Topic Ideas7m
8 Steps? 50% is Engagement5m
Enhancing Engagement6m
Address Barriers to Engagement6m
1 praktische Übung
Module 4 Quiz18m
Top-Bewertungen
Marvellous mentors and great course content. I would recommend this course to every health care professional at each level. Really thankful to mentors and Coursera.
Very informative and important course for quality improvement.Thank you very much Coursera .
Dozent
Lisa H. Lubomski, PhD
Assistant ProfessorDepartment of Anesthesiology and Critical Care Medicine
Über Johns Hopkins University
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Über die Spezialisierung Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
Häufig gestellte Fragen
Wann erhalte ich Zugang zu den Vorträgen und Aufgaben?
Sobald Sie sich für ein Zertifikat angemeldet haben, haben Sie Zugriff auf alle Videos, Quizspiele und Programmieraufgaben (falls zutreffend). Aufgaben, die von anderen Kursteilnehmern bewertet werden, können erst dann eingereicht und überprüft werden, wenn Ihr Unterricht begonnen hat. Wenn Sie sich den Kurs anschauen möchten, ohne ihn zu kaufen, können Sie womöglich auf bestimmte Aufgaben nicht zugreifen.
Was bekomme ich, wenn ich diese Spezialisierung abonniere?
Wenn Sie sich für den Kurs anmelden, erhalten Sie Zugriff auf alle Kurse der Spezialisierung und Sie erhalten nach Abschluss aller Arbeiten ein Zertifikat. Ihr elektronisches Zertifikat wird zu Ihrer Seite „Errungenschaften“ hinzugefügt – von dort können Sie Ihr Zertifikat ausdrucken oder es zu Ihrem LinkedIn Profil hinzufügen. Wenn Sie nur lesen und den Inhalt des Kurses anzeigen möchten, können Sie kostenlos als Gast an dem Kurs teilnehmen.
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