Chevron Left
Zurück zu The Manager's Toolkit: A Practical Guide to Managing People at Work

Bewertung und Feedback des Lernenden für The Manager's Toolkit: A Practical Guide to Managing People at Work von University of London

3,296 Bewertungen

Über den Kurs

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis....



15. Aug. 2020

Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!


16. Apr. 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.

Filtern nach:

751 - 775 von 1,004 Bewertungen für The Manager's Toolkit: A Practical Guide to Managing People at Work

von Ali I A A

6. Aug. 2022



10. Sep. 2020


von kanhu c b

7. Apr. 2020


von Christopher H

5. Okt. 2022



12. Sep. 2022


von João D N d C

1. Sep. 2022


von احمد س س ا

7. Aug. 2022

von Huynh H A

9. Sep. 2021


von Surbhi J

17. Juni 2021


von Manoj K

8. Apr. 2020


von Jennifer B

30. Dez. 2019


von Shruti G

7. März 2018


von Herve K

10. Jan. 2018


von David

20. Jan. 2021

I essentially enjoyed the course and felt that it opened my mind to the challenges of managing people whilst leaving me more confident in my ability to tackle these challenges. I found it encouraging to learn that there are many resources available to provide managers with the techniques and skills to better manage their team. My criticisms of the course was that there were many spelling and grammatical errors in both the texts and the quizzes which I felt undermined the credibility of the course and made it feel as though it had been a little slapped together. A number of the reading links were also no longer active. I didn't feel that the peer-grading system in Week 4 was at all constructive, although it was a bit of an insight into how other students had completely the task - in all cases I found the feedback received my other students to be perfectly unhelpful, and in some cases unnecessarily dispiriting. On the whole though, I'm glad that I completed the course and it has left me feeling better equipped to manage others and that I would consider doing more courses. I would perhaps look at courses that were a little more serious though and perhaps involved some actual engagement with lecturers.

von Erin B

18. März 2022

Overall, I found that the Interviewing sessions and Performance Management sessions were the most beneficial to me at this stage in my managerial role, followed closely by the Leadership & Decision Making sessions. These all gave me more insignt into the best practices and strengths and weaknesses in varying interview techniques/types that I can practically carry forward. The group assessment of other student's goals also helped sharpen my grasp of a strong SMART goal. Pay as a Motivator was also fairly presented.

The wekest element was probably the conflict management as it was a little repetitive in terms of theory amongst the slides, reading, and videos. I wish it had gone into more practical application and at least provided the link to the managerial checklist mentioned in the last video.

The only other weakness was perhaps the fact that I did not have free access to a lot of the additional reading so read what i could for free. I understand this as a expected constraint considering I only audited the course and am not an active student.

Overall though I was pleased with the varied learning options and the timing for each and will look for further courses.

von Flav B

5. Jan. 2021

This is a good course for people who have real issues with how to manage people. I was fortunate enough to work for organization who embody some of this course. I also did learn that organizations still have a lot to learn about empathetic styles of managing people. There is still an underlying layer of favouritism and cronyism in large organizations. In addition, HR really needs to do a better in supporting workers rather than the organization itself. I really liked the content. Some of the quizzes asked questions that are really not relevant but overall it was well done.

von Chidanand R

11. Apr. 2017

This was an interesting course that covered many subjects on the surface but with an emphasis on key parameters that have to be monitored and focused on to improve performance. However, I was hoping more from the last part on solving conflict. A few real examples of conflict with a brief analysis on their causes and possible solutions could have helped us (the students) to develop strategies of our own. Instead the last part is more like a study of the different types of conflicts and general methods.

von Francesco P

5. Jan. 2018

Globally very good course. It presents many well-explained and broad contents which are necessary in a beginner toolkit for up-to-be managers. However, some of the supposed-to be given material is missing, and despite some solicitations it has not been provided. Moreover, some powerpoint material is not particularly well done and sometimes is nothing more than a transcription of the videos. Nevertheless, I think I have learnt a lot thanks to what presented here.

von Augusto B P

26. Mai 2022

The course is good, cool, touches on several points that are very interesting and necessary. The only caveat I have to make is about the module: payment as a motivator. This module is at odds with the experience of people in developing countries because we in Brazil, for example, do not have our basic needs guaranteed, nor do we receive the minimum wage. So a salary increase is a way of encouraging us to do/put up with almost anything in our work.

von Dusmanta K S

6. Jan. 2020

It is good & valuable learning for me which help to managing my subordinate at workplace. There are many levels of process & factors to motivate the team and improve the performance in the organization. Very Practical information given in the learning session & each and every points relate to the managerial skill improvements. But as an Indian the faculty English pronunciation little bit difficult to understand & its manageable

von Prafulla S

20. Dez. 2021

This course is an important tool for all people managers to learn some proven experiences of experts in this field specifically regarding interview process, decision making.

At the same time, I feel somewhere the course is more useful for managers in smaller or new companies where the performance structure, pay structure and assessment cycles are not available yet and the HR can frame policies accordingly.

von Emma F

18. Juli 2022

A good beginning review of many aspecte of managing people at work. I thought it was useful, but also a bit of an odd mixture of broad introductory topics right alonside executive management topics like designing an organization-wide performance review system. There was also quite a lot of terrible grammer & syntax in the transcripts and even tests and quizzes. But overall, I thought it was pretty good.

von Thant Z H

8. Mai 2020

Very Good to learn from the session. Lectures are really presentable and tone of voice is good to caught up from other countries' learners. Very informative and deep inside the course. Thank you for letting me learn in here and refer to certificate purchase which is could not effort-able in recent pandemic period. Letting me increase my knowledge step by step, Sir.

von Dareen A

10. Nov. 2019

Great material, focus on research and evidence.

They could do better with real human-like teaching, instead of just a person reading a text for you.

I loved the role play examples, made things easier to understand.

I didn't enjoy having the reading material, as generally, reading is not my best skill. Which is why I prefer Coursera courses instead of reading books.

von Bomo S

2. Juli 2017

It has been a very insightful and impactful course I have have taken yet.

I will strongly recommend this course for every manager irrespective of the number of staff, small, medium or large organization.

You also need this in managing even conflicts in the home and society in general, not just in the work place. The principles for me cut across board.