Learner Reviews & Feedback for Operations Management: Strategy and Quality Management for the Digital Age by University of Illinois at Urbana-Champaign

This course is a hot mess.

a very useful course, especially begins in basic form and takes you by the hand with explanation and real examples to the complex

Great overview of process management, including analysis and optimization. Enough info to help you move from having general ideas of how to improve processes to actually having the tools and knowledge to approach process improvement methodically and scientifically.

Difficult but invaluable information here. Great Professor.

Great course, highly engaging and challenging. The processes discussed are immediately being applied in the workplace by some of the students, while still in class. It also reveals the new trends in the marketplace and evolving technologies. Though, it's a tough course with a lot of quantitative.

Thank You !

Enjoyed the lessons and I personally found the course very informative.

A great course, making one aware how disruptive innovation and using latest technologies in operations management is creating new business opportunities.

i need contact with advisors

Love it:)

it was a good course to have

It is a great course about process improvement including both Lean and Six Sigma methodologies. The course content is thorough from strategy to speicifc tools, I think it is valuable for both beginners and practitioners. will recommend parts of content to upper and middle management in my company.

Great course but I think It needs more complete practical situation

Excellent and challenging course!

Very well-formatted course with comprehensible instructions from the professors. Would be much greater if graded quizzes are also applicable for auditors.

Many thanks anyway and hope to have more courses like this.

Very well done and useful! I can finally talk about improving a process with solid (and amazing) DATA !!!

It's really interesting the approach on this topic, which is very focused on the real aspects of the process improvement and not only a list of techniques.

Very detailed course . Great experience

An amazing course, must for professionals involved in Processes, assembly lines, manufacturing and providing services.

A very nice course from Illinois University with a precious lecturer Gopesh Anand I learned a lot of manuals from him and his slides will always show me the way in future if I get confused about Process Improvement.

A brilliantly put together course for anyone who wants to learn about process improvement and the associated Lean and Six Sigma frameworks.

Concepts are explained in a crisp and easy to understand manner. I would love to take such courses over and over again.

Nicely done. Thank you. This course gives great insight and lends a stepping stone to 6 Sigma and Lean.

It's a very hands on course

The course could be a little more concisely presented, but on the other hand, there is a lot of depth provided in the important areas.

Much like the prequel course, it was great to have assignments that use Excel data, and which require substantial calculations and application of statistical techniques, as this allows you to practise and demonstrate the knowledge and skills acquired from the course.

Gopesh Anand is such a technical darling. The module is the best I c