Oct 02, 2017
Great course . Thanks Gopi Sir for this wonderful presentation . Anova and regression concepts - were not completely clear,, rest all concepts were very clear and concise.
May 16, 2017
This kind of quality and depth is what courses on Coursera should strive for.\n\nGopesh is extremely knowledgeable and likable; really enjoyed the learning opportunity!
by DAVID A G H•
Dec 26, 2018
The previous version of this course was clear and understandable.
by Eun L•
Dec 12, 2017
Suggest the lecture be more dynamic and engaging. Background slides should be updated to be more in line with contemporary digital technology. Suggest using pointer when appropriate. Examples used could have been more relevant with modern firms and their processes.
by Vassiliki ( L•
Jul 13, 2017
Difficult to follow the in
by Edwin V•
Feb 26, 2017
Great review of concepts to refresh lean and six sigma, and process improvement in GENERAL.
Expected deeper and more practical information (case studies, maybe a project in a module instead of a quiz, etc.) regarding the service industry as stated at the beginning of the course. There just one part of a module (aprox. 15 min) that got into some detail.
Also, there was no interaction at all in the forums. If at least the mentors could set some interesting subjects and comments to motivate that, would be of help.
Due to this, my expectations weren´t met. Was looking for detailed service industry (financial) applications of process improvement knowledge.
by Eric H•
Dec 04, 2016
I would not recommend this course. The content is very relevant to the subject matter. However, the lectures are much longer than they need to be, and filled with unnecessary commentary. The instructor often verbally discusses the statistical formula with a few bullets on a slide with the focus on himself. The delivery would be much better if the instructor would put himself in the background and the focus be reoriented on a whiteboard style walk-through of the equation at hand.
by Paul R P•
Feb 01, 2019
Doesn't mesh well with the rest of the course work. The program is set up in such away that the student has to check four different tools in order to complete Blackboard, school email, HBR, Coursera). If you are a professional with limited time, this course is not for you. I recommend consolidating the course material into one place and allowing students to use the email account that works best for them.
by Noah M S•
Dec 18, 2018
This is the worst college-level (not to mention graduate-level) course I have ever taken. It is hard to believe that this is what is being offered as college credit.
by Lin Y•
Oct 16, 2018
I still feel that the course material and content should be more precise and direct. For example, the content and note are very generic and how specifically the note/content is linked to real life is very brief or in fact little. However, to give due credit, there are case studies for us to review and read up, these are useful. Real applications such as six sigma and lean concept are very little linked to the content this course is giving.
In fact, I agree that quality management is a philosophical study. Hence, if it should be tested in open-ended and logically approach. The tests are really debatable, especially those parts that it is merely the play of language.
Overall, it will be better if the note/content can be more direct and specific.
by David H•
May 02, 2018
teacher is not good. he is not very clear and material is difficult to understand because the teacher doesn't do a good job of explaining. he also talks too much about insignificant things making the videos too long where you lose focus.
by Sonam I M•
May 27, 2017
The lectures were too long and failed to keep my interest
by Charvan E M•
Aug 27, 2017
Course is interesting but the lecturer is boring and the videos are too long. Would be better if the videos were shorter and separated in sections of 6 or 7 minutes rather than watching a 30 minute video in one go. This really affected my learning experience.
by Herad M•
May 11, 2017
Professor cannot hold my attention. I didn't feel like I learned much.
by Rafael A W•
Jul 31, 2017
Pouco acrescentou e esteve muito abaixo do esperado. Os videos eram MUITO longos, pouquíssimos exercícios práticos e avaliações que não avaliavam.