Über diesen Kurs
3,751 kürzliche Aufrufe

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Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.

Flexible Fristen

Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.

Stufe „Anfänger“

Ca. 15 Stunden zum Abschließen

Empfohlen: 4 weeks of study, 5 hours/week...

Englisch

Untertitel: Englisch

100 % online

Beginnen Sie sofort und lernen Sie in Ihrem eigenen Tempo.

Flexible Fristen

Setzen Sie Fristen gemäß Ihrem Zeitplan zurück.

Stufe „Anfänger“

Ca. 15 Stunden zum Abschließen

Empfohlen: 4 weeks of study, 5 hours/week...

Englisch

Untertitel: Englisch

Lehrplan - Was Sie in diesem Kurs lernen werden

Woche
1
1 Stunde zum Abschließen

Course Orientation

1 Video (Gesamt 4 min), 5 Lektüren, 1 Quiz
5 Lektüren
Syllabus10m
About the Discussion Forums10m
Glossary10m
Updating Your Profile10m
Social Media10m
1 praktische Übung
Orientation Quiz10m
4 Stunden zum Abschließen

Week 1: Being Valued at Work

19 Videos (Gesamt 88 min), 2 Lektüren, 6 Quiz
19 Videos
1.1.1 Being Valued at Work2m
1.2.1: 2MC: Kidney Donation3m
1.3.1 First: Listen2m
1.3.2 2MC: Meredith's Mother-in-Law2m
1.3.3 How Are You Listening?6m
1.3.4 Listen to Learn7m
1.3.5 What Happened Next? Meredith’s Mother-in-Law3m
1.4.1 Second: Ask Questions2m
1.4.2 2MC: Signing Strangers' Names is the Process2m
1.4.3 Formulating Questions8m
1.4.4 Reciprocity: Questions Shape Answers7m
1.4.5 How and What You Ask Affects the Outcome5m
1.5.1: Achieving and Sustaining Rapport1m
1.5.2: 2MC: Personal Services1m
1.5.3: Establishing Rapport7m
1.5.4: Paraphrasing9m
1.5.5: What Happened Next? Personal Services6m
1.6.1: What Happened Next? Kidney Donation6m
2 Lektüren
Week 1 Overview10m
Week 1 Readings and References10m
5 praktische Übungen
Lesson 1-3 Practice Quiz10m
Lesson 1-4 Practice Quiz2m
Lesson 1-5 Practice Quiz4m
Lesson 1-6 Practice Quiz2m
Week 1 Quiz10m
Woche
2
5 Stunden zum Abschließen

Week 2: Likability Matters

18 Videos (Gesamt 83 min), 4 Lektüren, 6 Quiz
18 Videos
2.2.1: 2MC: Whose Money Is It?2m
2.3.1: Approach Matters2m
2.3.2: 2MC: That Parking Space2m
2.3.3: Creating Energy7m
2.3.4: De-energizers: The Costs7m
2.3.5: Your Energy and Approach8m
2.4.1: Aligning with Others53
2.4.2: 2MC: Recommend a Friend1m
2.4.3: The And Stance: How and Why7m
2.4.4: But … Objections to The And Stance7m
2.4.5: Experts on The And Stance6m
2.5.1: High-Road Go-To Solutions1m
2.5.2: 2MC: Charging for Work Before Authorization1m
2.5.3: Find Common Ground9m
2.5.4: Get It In Writing5m
2.5.5: What Happened Next? Charging for Work Before Authorization2m
2.6.1: What Happened Next? Whose Money Is It?7m
4 Lektüren
Week 2 Overview10m
Week 2 Resources and References10m
Summary of What Creates Energy in Organizations?10m
Summary of Rudeness in the workplace isn't just unpleasant: It's also contagious10m
5 praktische Übungen
Lesson 2-3 Practice Quiz6m
Lesson 2-4 Practice Quiz4m
Lesson 2-5 Practice Quiz6m
Lesson 2-6 Practice Quiz4m
Week 2 Quiz10m
Woche
3
4 Stunden zum Abschließen

Week 3: Cognitive Biases and Errors at Work

19 Videos (Gesamt 73 min), 3 Lektüren, 6 Quiz
19 Videos
3.2.1: 2MC: Commission Sales2m
3.3.1: It's Not All About You1m
3.3.2: 2MC: Face Embarrassment1m
3.3.3: Overconfidence and Egocentrism8m
3.3.4: Confirmation Bias and Motivated Blindness6m
3.3.5 What Happened Next? Face Embarrassment7m
3.4.1: There are More Cognitive Biases?59
3.4.2: 2MC: Chen Becomes Uncomfortable at Work1m
3.4.3: Stop Digging: Pursuit of Sunk Costs5m
3.4.4: Sinister Attribution Bias6m
3.4.5: Chen's Situation, First Pass3m
3.5.1: Prevention and Recovery: Framing and Reframing1m
3.5.2: 2MC: Chen Uncomfortable at Work, Continued58
3.5.3: Framing7m
3.5.4: Framing in Chen’s Situation4m
3.5.5: Using Reframing as a Tool for Chen6m
3.5.6: What Happened Next? Chen Uncomfortable at Work2m
3.6.1: What Happened Next? Commission Sales4m
3 Lektüren
Week 3 Overview10m
Week 3 Resources and References10m
Summary of Measurement of Social-Evaluative Anxiety10m
5 praktische Übungen
Lesson 3-3 Practice Quiz8m
Lesson 3-4 Practice Quiz8m
Lesson 3-5 Practice Quiz8m
Lesson 3-6 Practice Quiz2m
Week 3 Quiz10m
Woche
4
4 Stunden zum Abschließen

Week 4: When Things Go Wrong

19 Videos (Gesamt 78 min), 2 Lektüren, 5 Quiz
19 Videos
4.2.1: 2MC: Speak Up or Keep Quiet1m
4.3.1: Identifying Problems1m
4.3.2: 2MC: Leaving Off a Data Point1m
4.3.3: Mindset6m
4.3.4: Are You Sure You Have a Problem?7m
4.3.5: What Happened Next? Leaving Off a Data Point5m
4.4.1: When You Are in the Wrong: Professional Apologies1m
4.4.2: 2MC: You Messed Up1m
4.4.3: The Four Rs of Apologizing: Remorse and Responsibility5m
4.4.4: The Four Rs of Apologizing: Rehabilitation and Recompense5m
4.4.5: What Happened Next? You Messed Up2m
4.5.1: Having Disputes Professionally1m
4.5.2: 2MC: Just Don't Hire Anyone Over 40...1m
4.5.3: Having Disputes Professionally: Rules One and Two6m
4.5.4: Having Disputes Professionally: Rules Three, Four, and Five7m
4.5.5: Review - and What Happened Next? Hire No One Over 407m
4.6.1: What Happened Next? Speak Up or Keep Quiet4m
4.7.1: Bringing it All Together7m
2 Lektüren
Week 4 Overview10m
Week 4 Resources and References10m
4 praktische Übungen
Lesson 4-3 Practice Quiz4m
Lesson 4-4 Practice Quiz8m
Lesson 4-5 Practice Quiz6m
Week 4 Quiz10m
5.0
7 BewertungenChevron Right

Top-Bewertungen von Shaping Your Professional Brand

von TBDec 11th 2016

I followed this course as part of Professional IQ package. It really helped me making the right career choices. I extremely recommend this course to everyone.

von DHOct 3rd 2018

great. minor complaint that the cut scene music is annoying and jarring, especially at the end with the Univ. of ILL logo slapping on the metal sounds.

Dozent

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C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

Über University of Illinois at Urbana-Champaign

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

Über den Spezialisierung Professional IQ: Preventing and Solving Problems at Work

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course....
Professional IQ: Preventing and Solving Problems at Work

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