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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

4.8
stars
1,220 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews

CO

Apr 26, 2022

I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. The tutors talked so convincingly and clearly. I will take more courses

JS

Nov 16, 2016

I would like to state state that this is a course that is very well rounded in the topics taught/discussed and would recommend it to anyone wishing to improve quality in the field of health care!

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301 - 325 of 338 Reviews for Leading Healthcare Quality and Safety

By Tinatin C

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Jun 14, 2023

This course is really good for them who wants to know more about healthcare quality and safety. It gives resources and knowledge that is applicable in healthcare and patient safety.

By Angela G

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Nov 17, 2020

Thank you for this program. Both instructors were very engaging and offered a wealth of information. I gave it 4 stars only because some links in the required reading had expired.

By PRINCESS N

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Jun 26, 2021

Extremely educational and beneficial. However, it would be great if some of our questions are actually attended to, gives ones a higher sense of learning. Great work all the same

By Aruzhan O

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May 21, 2020

Firstly, I would like to thank you for the course. My suggestion is to ask lecturers not to read from the slide because it distracts students and makes them less involved.

By Terry A

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Feb 26, 2023

Great overview of quality and patient safety. Clearly knowledgeable instructors. Some of the links to resources don't work so the instructors may want to update those.

By Samira H

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Oct 20, 2021

I have learnt a lot about how to improve and ensure better quality as a provider through this course. The demonstration and resources were top notch.

By Amin M

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Apr 15, 2024

I am on a disability pension so these Coursera courses occupy my time so I am greatly appreciative that you have such great courses.

By merly

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Jul 31, 2022

very informative and a good motivation to each healthcare workers to work with good quality that leads to each patient safety

By Mikela M

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Jun 21, 2022

Me gusto mucho el curso. Es facil de entender y lo bueno es que ponen ejemplos. El último módulo me encantó. Lo recomiendo.

By Daphne M

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Dec 9, 2020

very insightful but the quizzes were hard to be reflected on since there is no feedback was given except week 1 quiz.

By sedef s ü

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Sep 12, 2020

Although I am at the beginning of the road, I learned more or less about the health system quality. Thank you.

By Rukmani N S

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Jan 25, 2021

I would recommend this course also as a suggestion they should include current publications and videos.

By Phyo P Z

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Nov 11, 2020

Very effective course for those who have high interest in Healthcare Quality and Safety improvement.

By Shaymaa S A

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Jun 19, 2020

It is very good for any one to pave the way for quality, and know the structure of quality.

By tushant s

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May 9, 2020

A good course to have in depth knowledge of quality and safety required in healthcare.

By Jessica B

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Sep 6, 2022

Great overall beginners course with good introduction to Quality and safety material.

By Kyaw Z m

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Jul 22, 2020

very useful and informative course for the learnaer in Healthcare quality and safety

By rejoice t

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Sep 18, 2023

Every aspect of good leadership and healthy safety was touched.

By Becky T

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Mar 8, 2023

Many of the links no longer work, but I enjoyed the course!!!

By Sheila A K

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Jul 30, 2022

This course is informative , insightful and educative.

By Dr. A k

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Oct 27, 2020

Excellent course very informative and well organized

By vijay s

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Nov 21, 2020

creates eager to learn more and more in health care

By dr t p

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Nov 22, 2021

Ry well covered topics.

By Nicole D

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Feb 7, 2021

Very helpful thank you

By fadel h

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May 9, 2023

It is a great course