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Bewertung und Feedback des Lernenden für Reports, Dashboards, and Customer Success in Salesforce von Salesforce

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Über den Kurs

The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, how to use tools in Salesforce to improve customer service at a business, how to leverage data in Salesforce to improve the overall performance of a sales team, and the path to becoming a Salesforce administrator. This fourth course goes into more depth on how a sales operations specialist would use Salesforce Service Cloud to support a variety of different customer service needs. You will learn the basics of effective customer support, and you will leverage a variety of new tools available in the Salesforce Service Cloud to effectively manage customer relationships. This course also goes into more depth on how a sales ops specialist would use Salesforce Reports and Dashboards to support a variety of needs from a sales team manager to track, improve, and forecast the overall performance of a sales team. You will learn how to use filters to produce custom reports in Salesforce, and then discover how to visualize that data effectively through the use of charts and dashboards.  For this course, it is recommended (but not required) that you have some background knowledge of sales and CRM, as well as an understanding of the basics of Salesforce platform navigation. If you're a total beginner with these concepts, you can still be successful in this course — however, it might require some additional work on your part. By enrolling in this course, you are taking the next step to kickstarting your career in Salesforce. Congratulations on continuing this exciting journey!...

Top-Bewertungen

MO

21. Sep. 2022

very informative and loaded with great materials. You learn alot and get a good understanding of tools within salesforce.

NN

27. Aug. 2021

Excellent! It was like a real world to me. I will keep engaging on my own on reports and dashboards practices

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1 - 21 von 21 Bewertungen für Reports, Dashboards, and Customer Success in Salesforce

von Will T

24. Juni 2021

von Nwaulu B N

28. Aug. 2021

von Daniel P

23. Juli 2021

von Noel T

5. Okt. 2021

von Philip L

26. Jan. 2022

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22. Sep. 2022

von Joshua O

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von Luis F C D

3. Feb. 2022

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22. Okt. 2022

von Gokul P

22. Sep. 2021

von Prajakta R K

7. Okt. 2022

von Dharmesh U

23. Sep. 2021

von Sam R

28. Jan. 2022

von Yasmin B

24. Aug. 2022

von Ayooluwa E S

29. Juli 2022

von Anshul H

11. Okt. 2021

von Brandon R

6. Mai 2022

von Frank B

18. Nov. 2021

von Dharmesh T R

2. Dez. 2021

von GIancarlo C

19. Mai 2022

von Nikki A

22. Feb. 2022