I really enjoyed this class and felt it was a great start to learning how to conduct user research. The professor, Kentaro Toyama, is also a fantastic teacher even with teaching via recorded video.
This course has really exceeded my expectations, each of the exercises that are raised lead you to a complete understanding of the strategies to follow to understand the needs of the user.
von Li T M•
Very detailed curriculum but with many constrains for the assignments.
von Rhandy M•
It was a very valuable course
von Diego d l P•
von Ahmed S•
the course covers all the aspects around user interviews. but still, many other methods can be used for understanding user needs
von Diana G•
This is the least polished of all the courses in this specialization. The name of the course should be restructured to fit what it's about, interviewing and the process of interviewing. I find interviewing pretty self-explanatory, but there is information that is useful in the course video and documentation. What bothered me most was the ambiguity when it came to peer assignments, the number of peer assignments and quizzes that involve answers like "all of the above" or "II and III". Peer assignments are an a pain to deal with, considering you have to ask other users for reviews to process, and it's mandatory to be graded before proceeding. If the structure of this course was reworked, it could be more efficient at conveying the importance, features and best practice of interviewing.
von Kevin H•
A very basic light touch course, it outlines the key principles for understanding user needs but not in a way that would be useful in the real world. The assignment is a good idea and helps students learn by doing however the Peer Review approach is unfit for purpose given the scale of the assignment. I would not recommend this course to others primarily as the content is not of a high enough standard.