Module 6 - GP's Progress Iteratively with feedback, Collaborate/promote visibility, and Think/work holistically- (video 2 of 3)

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Kompetenzen, die Sie erwerben

ITIL 4 Foundation topics, ITIL Terminogy


4.7 (767 Bewertungen)

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16. Dez. 2021

I would like to un-enroll in this course, I have attempted to follow the directions and cannot get unenrolled. Please help.


25. Juli 2022

It was really a great course delivering foundational knowledge on Service Value Syatem and Four dimension model of ITIL.

Aus der Unterrichtseinheit

ITIL 4 Guiding Principles

This module summaries the seven guiding principles that represent an ethical approach used within organizations when adopting a service-management framework and adapting ITIL guidance to their needs.

Unterrichtet von

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    Sabrina Moore


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