4.1.1: When Things Go Wrong

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Bewertungen

4.9 (30 Bewertungen)

  • 5 stars
    93,33 %
  • 4 stars
    6,66 %

DD

2. Okt. 2018

great. minor complaint that the cut scene music is annoying and jarring, especially at the end with the Univ. of ILL logo slapping on the metal sounds.

AB

7. März 2017

It's one of the best courses on this topic! Very well structured and interesting with concrete steps and recommendations.

Aus der Unterrichtseinheit

Week 4: When Things Go Wrong

Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.

Unterrichtet von

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    C. K. Gunsalus

    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

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