Positive: - Screen Sharing - Friendly instructor Negative: - To many "ahms"- Instructure did not properly prepare the script for the course. - No real "brain" work involved: you just copy an image of an existing persona and use an existing miro template. Then he spends more then 10-15 min explaning on how to use emojis and copy/paste stuff around. - No Background information on "why" this or that pain point in the journe is relevant. - No intro in to customer journey mapping: why / how / what. . . Verdict: Maybe for someone not comfortable using Online Tools such as Miro.

its good course for beginner, at least you know how to make customer journey using miro, and theory also help a lot.

Such a great project with clear explanation. I learned the basic of using Miro to map projects/customer journey.

Easy to understand, step by step instruction.

Quick, crisp, easy to follow

great...................

Great hands-on experience

Excellent explanation !!

very basic

Excellent

usefull

good

Good overview of Miro and Journey Maps. Looks like some of the Miro UI has changed since this course was created.

This Guided project is just right for learning and practicing about the customer journey mapping process in Miro.

Looks good enough

The split screen exprience wasn't so good , ver laggy. The contents can be enhanced as in the instruction can describe more details for each steps.

The guide video is bad, not showing a full process of creating a Mapping

Good introduction about the core concept and tool.

Unworkable. Content is too small to see. Very laggy display. Frustrating, disappointing and no way to request a refund.