Develop a UX Customer Problem Statement in Miro

von
Coursera Project Network
In diesem Angeleitetes Projekt werden Sie:

Understand fundamentals of Customer Problem Statements and how they fit within the realms of User Interface design and User Experience design.

Identify use cases for developing a Customer Problem Statement.

Understand the templates and tools available in Miro and populate a board with a Customer Problem Statement in Miro.

Clock2 hours
BeginnerAnfänger
CloudKein Download erforderlich
VideoVideo auf geteiltem Bildschirm
Comment DotsEnglisch
LaptopNur Desktop

By the end of this project, you will be able to create an accurate customer problem statement that diagrams the problem that your brand or product will solve for the customer. The power of creating a customer problem statement is that it becomes business intelligence that can maximize business opportunities by solving user experience problems. It does this by expanding upon the knowledge of the customer’s user experience by empathizing with the customer and the challenges or needs they must meet as a part of their normal life journey. In your project you will understand the benefits and use cases for customer problem statements while developing your own customer problem statement geared toward solving user experience or UX problems. To do this, you will gain hands-on experience applying design thinking, user experience knowledge, and context from the customer journey to build a visualization of a customer problem statement in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Kompetenzen, die Sie erwerben werden

User Experience Design (UXD)Customer ExperienceUser Interface (UI) DesignProblem StatementsBusiness Opportunities

Schritt für Schritt lernen

In einem Video, das auf einer Hälfte Ihres Arbeitsbereichs abgespielt wird, führt Sie Ihr Dozent durch diese Schritte:

  1. Review the fundamentals of Customer Problem Statements and where they fit within UI and UX design.

  2. Consider the benefits of developing a Customer Problem Statement.

  3. Visualize the User Experience (UX), consider how it informs the Customer Problem Statement, and access Miro.

  4. Explore the templates and tools available in Miro, create a new board, and install a Customer Problem Statement in Miro.

  5. Create a Customer Problem Statement, fully examine the problem, and consider next steps that will lead to solutions in Miro.

Ablauf angeleiteter Projekte

Ihr Arbeitsbereich ist ein Cloud-Desktop direkt in Ihrem Browser, kein Download erforderlich

Ihr Dozent leitet Sie in einem Video mit geteiltem Bildschirm Schritt für Schritt an.

Häufig gestellte Fragen

Häufig gestellte Fragen

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