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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
2,866 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers...

Top reviews

RO

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

LS

Dec 12, 2022

This course is AMAZING! Whether you're a current practitioner or brand new to digital marketing and ecommerce, this case is amazing. You'll learn so much and be able to apply it immediately.

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476 - 500 of 529 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Yolandè A

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Feb 19, 2023

Good course with good information shared. A time the course was a bit tedious. I think some of the concepts could have been condensed into 5 major sections, and each section could have been reduced to 3 weeks instead of 4weeks. Overall is was good entry level course.

By Ms. R V

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Feb 24, 2023

February 24 2023

On this day, I received this certificate from Google, however on the certificate the date appears as February 25 2023, this puzzle me.

Still there is a lot to celebrate.

Thank you #Google

By Shelley Y

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Nov 28, 2022

The lessons were easy to follow and built on knowledge from previous lessons. The quizzes were very helpful in re-enforcing the teachings as well as defining what you may need to review.

By Maria V G

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May 9, 2024

High relevant cours with regards to customer loyalty and with regards to the construction of own elevator pitch and how to comunicate and show what we've learned in the cours.

By Tamir W

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Apr 18, 2024

Very educational.Discussion board is not the type of forum I thought it would be but at least you can learn a new skill set that will matter for you in the future.

By STAGE P H M K (

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Jul 6, 2022

I think some moments are too specific and may vary in a real life. But overall I am glad I had such a chance to get this knowledge and certificate.

By Kevin K

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May 11, 2023

Amaizing course, gives you a overall knowledge about Digital Marketing. But some parts need to be reviewed again, especially week 3 from course 7

By Ви М

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Jun 26, 2023

It was interesting, a lot of practice and insights, but... no feedback about practical tasks from professionals (I relly hoped to hear it)

By Jan S

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Jul 26, 2022

I enjoyed the cource. I gave a 4 stars becasue some of the test questions were not clear

By Lady V

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Jan 1, 2024

Me gustaria que se mostraran mas ejemplos antes de una tarea que debemos realizar.

By asmaa i m a

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Nov 30, 2022

nice course to understand but a long course that I have a little of time to learn.

By Alejandro P

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Jan 15, 2023

Reviews all the necessary topics to understand how digital marketing works

By Maria A

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Sep 28, 2022

I like it a lot! Very usful and complete! Thank you to all the teachers!

By Wendy

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Nov 27, 2023

Module 3 and Module 4 should be separated and form a new a course.

By Rolando M O

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Sep 15, 2022

Great course for new digital marketing and e-commerce learners

By bhavik r

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Mar 26, 2024

Good Content and Practical very well explain each topic

By Kanishka A

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Oct 2, 2023

This course such a great one . you can go for this

By Md S H

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Sep 22, 2023

Well designed but Instructor in speaking very fast

By Kim

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Nov 9, 2022

Great course, I enjoyed it and would recommend it.

By Chandra G

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Jan 20, 2023

Really enjoyed this course on building loyalty.

By Valerie C

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Aug 4, 2022

I would change the teacher for Course 5.

By Wulan E D

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Dec 20, 2023

so good but takes so much time actually

By Saad S

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Nov 2, 2022

it was great to be part of this course

By Matt R

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Apr 6, 2023

good foundation of digital marketing.

By MOHAMED M M

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Aug 14, 2023

It was amazing course