Create a User Journey Map in Miro

von
Coursera Project Network
In diesem angeleitetes Projekt werden Sie:

Describe the components of User Journey maps and identify use cases for them.

Visualize the User Experience and understand the difference between User Journeys and User Flow in Miro.

Describe, visualize, and mine the User Journey for opportunities in Miro.

Clock2 hours
BeginnerAnfänger
CloudKein Download erforderlich
VideoVideo auf geteiltem Bildschirm
Comment DotsEnglisch
LaptopNur Desktop

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Kompetenzen, die Sie erwerben werden

  • User Experience Design (UXD)
  • Product Strategy
  • User Research
  • User Centered Design (UCD)
  • Project Management

Schritt für Schritt lernen

In einem Video, das auf einer Hälfte Ihres Arbeitsbereichs abgespielt wird, führt Sie Ihr Dozent durch diese Schritte:

  1. Review the value of User Experience mapping and how User Journeys support design and acceptance.

  2. Identify components of User Journey maps and the scenarios that drive creating them.

  3. Frame the User Experience and understand the differences between flows and journey in Miro.

  4. Explore the templates and tools available and begin documenting the User Journey in Miro.

  5. Document the User Journey and consider the business intelligence it provides in Miro.

Ablauf angeleiteter Projekte

Ihr Arbeitsbereich ist ein Cloud-Desktop direkt in Ihrem Browser, kein Download erforderlich

Ihr Dozent leitet Sie in einem Video mit geteiltem Bildschirm Schritt für Schritt an.

Häufig gestellte Fragen

Häufig gestellte Fragen

Haben Sie weitere Fragen? Besuchen Sie das Learner Help Center.