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Bewertung und Feedback des Lernenden für Create a User Journey Map in Miro von Coursera Project Network

13 Bewertungen
4 Bewertungen

Über den Kurs

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....


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1 - 5 von 5 Bewertungen für Create a User Journey Map in Miro

von bankole m

11. Aug. 2021

Very practical and with clear explanations on user journeys and user flows.

von Kuldeep S

1. Feb. 2022

I really liked my mentor's way of explaining things.

von Ruksana

17. Sep. 2021

Project phase she needs to spend more times on the last steps on creating then talking..

von Mike C

20. Juni 2022

Incredibly simplistic, did not provide sufficient background to empower me to apply user journey mapping on my own projects. Some inconsistencies with the version of Miro in the video vs reality. In fact, Miro no longer even calls the template used User Journey Map, it is a touchpoint map.

von P A C

18. Mai 2021

Although well-intentioned, this course is neither prepared nor does it offer the depth of understanding that other similar courses offered. I would've skipped entirely.