By Joyce O
•Apr 14, 2022
Great asembly of information, i had a great time gaining knowledge.
By Liza B
•Nov 2, 2020
Nice and precise step by step instruction on how to handle customer!
By Aymen Z
•May 10, 2020
my working fiel in helpdesk support , thanks Coursera and thanks IBM
By Graham Y
•Apr 23, 2020
Outstanding, the interaction is brilliant and fun highly recommended
By Fairaz A
•Mar 11, 2023
Its a Nice Learning, Thanks for Knowledge Accelerators & Coursera
By AMAL R S A
•Sep 4, 2023
شكرا لكم جميعا على هذه المعلومات المفيدة والمتميزه في مجال عملنا.
By ANYASI B S
•Aug 13, 2023
Thank you somuch Coursera for this great opportunity.
i appreciate.
By Shelby J
•Nov 30, 2022
It was hard work. I learned a lot. It was worth the investment.
By Esther E
•Jul 8, 2020
I am prepared to take on a role as a customer service specialist.
By Finny C
•Jul 7, 2019
Its very useful and hope to get placement in IBM customer Support
By Marieanne O
•Mar 25, 2021
Thank you cousera for this opportunity. I am eternally grateful.
By Benish M
•Sep 1, 2020
Enjoyed and learned a lot whilst doing the course. Thanks a lot!
By Elliot T
•Jan 4, 2023
The course was worth my while and helped my career progression
By Ezeh I A
•Mar 25, 2022
ii recommend this course. Well packed with impactful knowledge
By Kate R
•Feb 22, 2020
This course is exceptional. It is the best I have come across.
By Chukwudi D
•Nov 3, 2022
very self-engaging and the assignments are quiet intresting
By ADARSH S
•Feb 1, 2021
It was an nice experience learning through Coursera Thank you
By AMITPAL S
•Jun 28, 2020
I transported me back to my role of call Center agent. Thanks
By Chidiogo J
•Mar 29, 2024
The course is all-encompassing for a customer support agent.
By Altaher M
•May 16, 2022
it is really great course thank you from bottom of my heart
By Cheryl C
•Sep 28, 2020
I have learned a lot and I am now applying it in real life.
By KALAP T
•Jun 27, 2020
This course enhance my skill in customer service carrier.
By Jenny S
•May 24, 2020
Got some useful information and I can learn a lot in here
By Soma G M
•Jul 29, 2023
Very in-depth tool for a beginner. Quite helpful for me.
By ChidinmaJuliana I
•Apr 2, 2022
This course is power filled. it was really an eye opener