In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
Dieser Kurs ist Teil der Spezialisierung Spezialisierung Patient Safety
Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
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Über diesen Kurs
4.8
281 Bewertungen
Was Sie lernen werden
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
Kompetenzen, die Sie erwerben
Patient CareSystems ThinkingQuality Improvement
Lehrplan - Was Sie in diesem Kurs lernen werden
Woche
13 Stunden zum Abschließen
The History of Patient Safety and Quality Improvement
In this module, you will review the history of patient safety and quality improvement in healthcare. You will start with defining the scope of the problem of preventable harm in healthcare which leads into the history of the work that has been done to date that has helped to define, measure and improve preventable harm. You review three landmark reports to ensure you have a deep understanding of this work. At the end of this module, you will be able to: 1) identify a minimum of four key events in the history of patient safety an quality improvement, 2) describe the key characteristics of each of the three landmark patient safety publications and 3) summarize the impact of preventable harm on patients, communities and society.
7 Videos (Gesamt 36 min), 5 Lektüren, 1 Quiz
7 Videos
History of Quality Improvement and Patient Safety: 1854 - 19665m
History of Quality Improvement and Patient Safety: 1966 - Present3m
Mitigable or Preventable Harm: Crimean War, 1854-18564m
"To Err is Human": Building a Safer Health System5m
"Crossing the Quality Chasm": A New Health System for the 21st Century8m
"Free From Harm": Accelerating Patient Safety Improvement Fifteen Years After "To Err is Human"7m
5 Lektüren
Institute of Medicine Report: To Err is Human30m
Institute of Medicine Report: Crossing the Quality Chasm: A New Health System for the 21st Century30m
National Patient Safety Foundation Report: Free From Harm: Accelerating Patient Safety Improvement Fifteen Years After To Err is Human30m
Error in Medicine10m
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU15m
1 praktische Übung
Lesson 1 Quiz15m
Woche
21 Stunde zum Abschließen
Definitions in Patient Safety and Quality Improvement: An Overview
In this module, you will be reviewing several key terms and tools that are used in patient safety and quality improvement. This will allow you to begin to develop the common language used among patient safety and quality improvement experts and practitioners. By the end of this module you will be able to: 1) differentiate between the terms harm, hazard, error and risk within a patient safety and quality improvement framework, 2) describe how quality and safety overlap and how they are different and 3) differentiate between root cause analysis and a failure mode and effects analysis.
11 Videos (Gesamt 46 min), 1 Quiz
11 Videos
Harm3m
Sentinel Event1m
Error4m
Hazard2m
Risk5m
Root Cause Analysis (RCA)5m
Failure Mode and Effects Analysis (FMEA)7m
Quality3m
Safety5m
Culture2m
1 praktische Übung
Lesson 2 Quiz15m
Woche
31 Stunde zum Abschließen
High Reliability Organizing and Why it Matters
In this module, you will learn the fundamental principles of high reliability organizing. At the end of this lesson, you will also be able to: 1) describe the socio-cultural characteristics of high reliability organizations (HROs), 2) compare and contrast healthcare with high reliability organizations and 3) identify three improvement tools for high reliability organizing.
7 Videos (Gesamt 25 min), 1 Quiz
7 Videos
A Model for Understanding High Reliability1m
Analyzing Healthcare as a High Reliability Organization5m
High Reliability Organization Sociocultural Norms2m
Five Principles for High Reliability and Mindful Organizing3m
High Reliability Organization Behaviors and Habits3m
Patient Safety Tools of Mindful Organizing4m
1 praktische Übung
Lesson 3 Quiz15m
Woche
41 Stunde zum Abschließen
Applying a Systems Lens to Healthcare
In this module, you will learn the basics of systems thinking and then apply these to a healthcare setting. At the end of this module, you will be able to 1) explain the basic components of a system, 2) differentiate first order problem solving and second order problem solving, 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
9 Videos (Gesamt 38 min), 1 Quiz
9 Videos
Definition of Systems Thinking3m
Reductionistic Thinking vs. Holistic Thinking6m
Swiss Cheese Model6m
First Order and Second Order Problem Solving2m
Whose Problem Is It?1m
Oncology Infusion Clinic: Case Study4m
Proactive and Reactive Systems Thinking Strategies8m
Conclusions1m
1 praktische Übung
Lesson 4 Quiz20m
23%
nahm einen neuen Beruf nach Abschluss dieser Kurse auf
33%
ziehen Sie für Ihren Beruf greifbaren Nutzen aus diesem Kurs
20%
erhalten Sie eine Gehaltserhöhung oder Beförderung
Top-Bewertungen
Indeed the facilitators have really done well in delivery of the content, I will organize all my friends to enroll in the course. You are indeed doing a wonderful job. Kudos to you guys.
the course content was very clear and organized\n\nthe lecturer was great. take my attention form the beginning to the end\n\nmaybe it needs only to add some case studies videos
Dozent
Melinda Sawyer
Director, Patient SafetyArmstrong Institute for Patient Safety
Über Johns Hopkins University
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Über die Spezialisierung Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
Häufig gestellte Fragen
Wann erhalte ich Zugang zu den Vorträgen und Aufgaben?
Sobald Sie sich für ein Zertifikat angemeldet haben, haben Sie Zugriff auf alle Videos, Quizspiele und Programmieraufgaben (falls zutreffend). Aufgaben, die von anderen Kursteilnehmern bewertet werden, können erst dann eingereicht und überprüft werden, wenn Ihr Unterricht begonnen hat. Wenn Sie sich den Kurs anschauen möchten, ohne ihn zu kaufen, können Sie womöglich auf bestimmte Aufgaben nicht zugreifen.
Was bekomme ich, wenn ich diese Spezialisierung abonniere?
Wenn Sie sich für den Kurs anmelden, erhalten Sie Zugriff auf alle Kurse der Spezialisierung und Sie erhalten nach Abschluss aller Arbeiten ein Zertifikat. Ihr elektronisches Zertifikat wird zu Ihrer Seite „Errungenschaften“ hinzugefügt – von dort können Sie Ihr Zertifikat ausdrucken oder es zu Ihrem LinkedIn Profil hinzufügen. Wenn Sie nur lesen und den Inhalt des Kurses anzeigen möchten, können Sie kostenlos als Gast an dem Kurs teilnehmen.
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