If you don’t know where you are going, any road will take you there. One of the most important roles of a manager is to ensure everyone knows the destination. The most effective managers set expectations and assess their employees’ performance against those expectations, and take a coaching approach to helping them get to the destination. That’s exactly what you’ll learn to do in this course!
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Über diesen Kurs
Könnte Ihr Unternehmen von Mitarbeiterweiterbildungen für gefragte Kompetenzen profitieren?
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Probieren Sie Coursera for Business ausLehrplan - Was Sie in diesem Kurs lernen werden
Course Overview & Designing Performance Expectations
Key Performance Indicators and Accountability
Diagnosing and Addressing Performance Gaps
Specialization Milestone 1: Define Your Coaching Philosophy
Bewertungen
- 5 stars79,24 %
- 4 stars16,99 %
- 3 stars3,04 %
- 2 stars0,35 %
- 1 star0,35 %
Top-Bewertungen von SETTING EXPECTATIONS & ASSESSING PERFORMANCE ISSUES
Great course! I always just assumed that employees knew what was expected of them. Setting expectations (not rules) is so important in today's world. I'm so glad that I found this class. Thank you!
Excellent content and outstanding Professor. Kris just makes you enjoy the coaching challenges!!!
Useful theory and practices how to set expectation, work with a team, evaluate the team and mainly improve the team. I would recommend it to all line managers and team leaders.
This course is very practical. It is not only beneficial for managers, but also staff with lower grades.
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