This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.
This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study.
If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/.
This course is endorsed by CMI
Dieser Kurs ist Teil der Spezialisierung Spezialisierung International Business Essentials
Professional Skills for International Business
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Über diesen Kurs
9,552 recent views
Kompetenzen, die Sie erwerben
DelegationPersonal BrandingLeadershipManagement
Lehrplan - Was Sie in diesem Kurs lernen werden
Woche
16 Stunden zum Abschließen
Creating A Positive First Impression
In week one we will look at workplace relationships and communication, including making a positive
first impression, collaborative stakeholder relationships, verbal and non-verbal communication, and how technology can impact on these areas.
16 Videos (Gesamt 163 min), 18 Lektüren, 1 Quiz
16 Videos
Creating A Positive First Impression7m
Interview with Claire Taylor | Making A Positive First Impression16m
Cialdini's Six Principles of Influence5m
Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships15m
Interview with Michael Davis | Building Effective Relationships18m
Interview with Claire Taylor | Collaborative Relationships26m
Gary Yukl | Building Expert Power10m
Mendelow's Stakeholder Matrix4m
Verbal and non-verbal communication6m
Choosing an appropriate communication channel9m
Key Concept: The 7Cs of Communication2m
Case Study: Interview with Oliver James | Applications of the 7Cs of Communication9m
Communication across cultures |Interview with Andrew Harding14m
Global Communication | Paul Taylor10m
Week 1 Summary3m
18 Lektüren
Ted Talk | Your Body Language Shapes Who You Are10m
A Second Chance to Make the Right Impression10m
Mendelow's Stakeholder Matrix10m
CMI Checklist | Stakeholder Analysis and Management10m
CMI Checklist | Developing Trust10m
Five Questions to Identify Key Stakeholders10m
How To Improve Your Stakeholder Relationships10m
Building Expert Power10m
Albert Mehrabian10m
Understanding Non-Verbal Communication10m
The 7 Cs of Communication10m
Communicating Across Cultures10m
Communicating in the Virtual Workplace10m
Geert Hofstede10m
Further Reading: First Impressions10m
Further Reading: Communication10m
Further Reading: Relationship Building10m
Further Reading: Making A Positive First Impression10m
1 praktische Übung
Week 1 Quiz32m
Woche
24 Stunden zum Abschließen
Becoming A Role Model In The Workplace
This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.
6 Videos (Gesamt 57 min), 7 Lektüren, 1 Quiz
6 Videos
Interview with Oliver James | Becoming A Role Model In The Workplace20m
Managerial Role Models | Interview with Andrew Harding12m
Managerial Role Models | Interview with Paul Taylor8m
Aligning behaviour with organisational expectations8m
Week 2 Summary2m
7 Lektüren
The Seven Traits of a Role Model10m
How Women (and Men) Can Find Role Models When None Are Obvious10m
Professional Development Is Key To Advancing Your Career10m
Managing Your Career Like A Business10m
Ken Blanchard | Create A High-Performance, Values-Aligned Culture10m
Stonewall | Role Models10m
Women Rising | The Unseen Barriers10m
Woche
35 Stunden zum Abschließen
Effective Time and Resource Management
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.
13 Videos (Gesamt 151 min), 10 Lektüren, 1 Quiz
13 Videos
Interview with Mary Stiasny | Efficiency15m
Interview with Jan Cameron | Prioritisation8m
Boddy and Buchanan5m
Case Study: Interview with Stephen Hobbs | Key Stakeholders14m
Interview with Mary Stiasny | Stakeholders18m
Interview with Claire Taylor | Stakeholders15m
Interview with Graham Chase | Stakeholders11m
Case Study: Interview with Michael Davis | Stakeholder Management10m
Stakeholder Management | Interview with Paul Taylor12m
Interview with Mary Stiasny | Delegation10m
Interview with Graham Chase | Delegation18m
Week 3 Summary4m
10 Lektüren
Remote Working | A Mixed Blessing?10m
How To Defeat Procrastination10m
Urgent vs Important10m
Murphy's Ten Laws of Time Management10m
Managing Your Time Effectively10m
MoSCoW Prioritisation10m
Building collaborative relationships in four directions10m
Successful Delegation10m
Empowerment10m
Further Reading: Week 310m
1 praktische Übung
Week 3 Quiz26m
Woche
46 Stunden zum Abschließen
Networking
Week four will explore networking where you will have the opportunity to reflect on your
personal brand, and how social networks can help in professional networking.
13 Videos (Gesamt 143 min), 10 Lektüren, 1 Quiz
13 Videos
Key Concept: Networking11m
Case Study: Interview with Valentina Lorenzon | Key Skills in Networking9m
Interview with Claire Taylor | Networking | Part 115m
Interview with Claire Taylor | Networking | Part 211m
Interview with Mary Stiasny | Networking13m
Networking | Interview with Andrew Harding12m
Networking and social media23m
Key Concept: An Understanding of your Personal Brand1m
Case Study: An Understanding of your Personal Brand9m
Interview with Claire Taylor | Personal Brand13m
Case Study: Interview with Valentina Lorenzon | Personal Brand10m
Summary of Week 4 and the Course5m
10 Lektüren
Networking Planning and Preparations10m
Networking Questions10m
CMI Checklist | Networking10m
3 Ways to Give More and Be More Proactive At A Networking Event10m
6 Ways to Convince Your Boss That Business Travel Is Important10m
Susan Cain | Networking for Introverts10m
Learn To Love Networking10m
Further Reading: Networking10m
How To Use Social Networking10m
Personal Learning Networks | It's Who You Know10m
33%
nahm einen neuen Beruf nach Abschluss dieser Kurse auf
42%
ziehen Sie für Ihren Beruf greifbaren Nutzen aus diesem Kurs
29%
erhalten Sie eine Gehaltserhöhung oder Beförderung
Top-Bewertungen
The course presentation was very easy to follow and relate with the presenters. I have also learnt a lot that I have immediately started applying to my work environment
It was eye opening and presented very well. I think the best part of the course is that Mr James is interviewing other people that have experience in the field.
Dozent
David James
Founder and Director, DJ Learning LtdUniversity of London
Über University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Über die Spezialisierung International Business Essentials
This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.
If completed successfully, you may be able to use your certificate from this specialisation as part of the application process for the University of London Global MBA.
This Specialisation is endorsed by CMI.
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Was bekomme ich, wenn ich diese Spezialisierung abonniere?
Wenn Sie sich für den Kurs anmelden, erhalten Sie Zugriff auf alle Kurse der Spezialisierung und Sie erhalten nach Abschluss aller Arbeiten ein Zertifikat. Ihr elektronisches Zertifikat wird zu Ihrer Seite „Errungenschaften“ hinzugefügt – von dort können Sie Ihr Zertifikat ausdrucken oder es zu Ihrem LinkedIn Profil hinzufügen. Wenn Sie nur lesen und den Inhalt des Kurses anzeigen möchten, können Sie kostenlos als Gast an dem Kurs teilnehmen.
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